Collaborate and partner with the wider health sector, focused on medication support and services.
Collaborate and partner with the wider health sector, focused on medication support and services, including:
Community pharmacies can leverage their trust, skills and accessibility into emerging clinical and practice-based opportunities. This includes becoming a preferred destination for patient-centred care relating to specialised medicines, including administering, education, monitoring, safety and quality use. Pharmacy is also ideally placed to coordinate medicines related care and to be an essential gateway for clinical and practical-based research.
This opportunity includes partnerships to deliver medicines safely and compliance, and collaborating with GPs, PHNs, and allied health in developing patient-centred models of primary health care.
There is an opportunity for pharmacies to take the lead in supporting the safe and effective use of novel and emerging therapies such a biologics, biosimilars and immunotherapies in collaboration with manufacturers, medicines safety platform providers, academic researchers and medical specialists. This opportunity is likely to require broad education, re-training and in some cases the accreditation of pharmacies and their skilled staff.
Separately, pharmacies can build strategic partnerships with local primary health care providers and their representatives (e.g. PHNs) that focus on shared care models, including the provision of medication support.
PBS growth will be in specialised medicines, many of which require increased clinician support. If community pharmacies do not have this expertise they will be bypassed and left with low margin, low value-adding medicines.
Partnerships and integration of patient care will be the hallmarks of the future health system at both the macro and local delivery level, and if community pharmacies are not active participants they risk being marginalised.
You are not alone – champion story
Luke van der Rijt– Southcity Pharmacy, Wagga Wagga, NSW
Luke believes that unless pharmacies move out and seek partnerships and collaboration they will miss out on some great opportunities for their businesses and for their patients.
Luke's pharmacy is a great example of engagement with the broader health care system and community. Working with primary and allied health professionals, Luke has upskilled his pharmacists and the broader health care network in the Riverina.
The Murrumbidgee Primary Health Network (PHN) has provided pharmacies in the area with 91 mental health accreditations, five diabetes education scholarships and 24 grants for cancer screening.
“Collaborating with providers and stakeholders gives pharmacy more respect as a health care destination, encourages dialogue and opens eyes to the potential for pharmacy to assist in improving patient outcomes and quality of life."
Patients support greater collaboration with the broader health sector, including increased communication between doctors and pharmacists; having allied health professionals located on-site in the pharmacy; being able to access Medicare in a pharmacy; and closer integration with health providers for medicines safety and the development of health records.
Orima Market Research Report - September 2018 (members only)
Engage with your local PHN to consider ways that community pharmacy can partner with other health providers in meeting the needs of the local population.
Focus your continuing education and that of your staff on emerging drug therapies.