Elise Apolloni – Capital Chemist, Canberra, ACT
Elise is widey recognised as a leader in the introduction of professional services in her community pharmacy and she understands just how important these are to the pharmacy business, staff and patients.
Capital Chemist provides mental health first aid, medical grade consultation rooms and diabetes education. Equipping staff with the necessary training and professional skills has been essential, but it has paid off as members of the community go out of their way to visit Elise’s pharmacy.
Elise believes that the health services pathway provides an optimal opportunity for continuous improvement.
“At the end of the day community pharmacy is about the community and people. When you put the patient at the front you will innovate and create a health care destination providing the services that fulfil their needs.”