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1. FPP Blog 47: ALDI the most trusted Australian Brand... but where is pharmacy?

   19 July 2018

   According to recent Roy-Morgan research, ALDI is now the most trusted brand in Australia. These findings were an upset for heritage Australian brands like Qantas. In addition to price, ALDI excelled in terms of reliability, customer focus, the Customer Experience…

   WA | Blog Post | Capability, Training, Business Administration, Marketing, Innovation, Resilience

2. FPP Blog: Issue 46: Changing the focus from Dispensing

   5 July 2018

   Pharmacy needs to change the focus from dispensing to becoming indispensable.I was in a community pharmacy recently at a busy time of day when I heard the stressed looking pharmacy assistant say, “Next please.” She didn’t look up and make…

   WA | Blog Post | Training, Marketing, Innovation

3. 9 common reasons your staff are quitting and 10 strategies to get them to stay

   4 July 2018

   Small to medium (SME) sized businesses in Australia together employ 7.5 million people out of a total workforce of about 10 million. They are the work horses of the economy keeping most of us employed.And, while many SME employees enjoy…

   National | Blog Post | HR, Business Administration

4. FPP Blog 45: The Art of Being Chosen

   28 June 2018

   What’s different about your retail role in pharmacy?As I write this, I hear that yet another retailer is in the hands of administrators. And Myer and David Jones continue to underperform along with a number of other large retailers and…

   WA | Blog Post | Training, Marketing, Innovation, Resilience

5. Winning pharmacies thank staff and customers

   27 June 2018

   The Gold Coast was the scene of many celebrations following the announcement of the 2018 Guild Pharmacy of the Year winners at APP2018.But the celebrations didn’t end at APP, with the festivities hitting the streets and pharmacy floors across the…

   National

6. FPP Blog: Issue 44: Tips for End of Year Compliance - Part 2

   21 June 2018

   Welcome back! Here is part two of our tips for end of year compliance.

   WA | Blog Post | Training, Business Administration, Innovation

7. FPP Blog: Issue 43: Tips for End of Year Tax Compliance

   15 June 2018

   With another end of financial year looming, you will need to get your tax information together and go see your accountant. At Peak Strategies, we enjoy preparing our clients’ compliance work however we do come across some common errors.With this…

   WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

8. Pharmacies role in COPD management

   30 May 2018

   Chronic obstructive pulmonary disease, or COPD as it is commonly referred to, is a growing problem across the globe with the World Health Organization predicting it will become the third leading cause of death by 2030. Community pharmacies are playing…

   National | Blog Post | Clinical

9. FPP Blog: Issue 42: 2018 Wellness & Beauty Trends - Have you got skin in the game?

   24 May 2018

   Social media analytics can be useful in predicting and illustrating current trends in all aspects of our lives. As an example, Pinterest defines trends by the number of ‘pins’, Facebook records ‘likes’, and Instagram popularity is measured by the number…

   WA | Blog Post | Business Administration, Marketing, Innovation

10. FPP Blog: Issue 41: Highlights from the Business Workshop

    17 May 2018

    I had the great pleasure of speaking to a group of pharmacy owners for the Future Pharmacy Program breakfast workshop with John Chew from Bankwest on Tuesday 15th May. I gave everyone an update on valuations and where I see…

    WA | Blog Post | Training, Business Administration, Innovation