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Consult rooms are plentiful in Forbes
23 January 2019
Confidence in the future of community pharmacy is major theme behind much of the work undertaken by Flannery’s Pharmacy in Forbes, NSW.This confidence is reflected in a major refurbishment of the pharmacy which has seen it consolidate its role as…
National | Blog Post | Business Administration, Community Engagement, Leadership, Advocacy
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Confidence is key in the Emerald city
23 January 2019
Community pharmacists need to be more confident of themselves and the knowledge and skills they possess to help patients and customers.This is the view of Jessica Burrey, proprietor of Emerald Plaza Pharmacy, Queensland, who says that while the profession has…
National | Blog Post | Community Engagement, Innovation, Leadership, Advocacy
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Member-pharmacy only
FPP Blog: Issue 62: Predictions In Retail Trends For 2019
3 January 2019
This holiday season in WA has proved to be quite successful for those in the retail industry, as generally most retailers were able to enjoy a successful Christmas period. Increases in December retail sales have been reported, and the rise…
WA | Blog Post | Capability, Business Administration, Marketing, Innovation, Resilience
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Member-pharmacy only
FPP Blog: Issue 60: Small Business Concessions
6 December 2018
Anything to do with tax is often complicated and best left in the hands of your tax accountant. There is a lot of detail and issues that are all interacting with each other, making it so much harder than what…
WA | Blog Post | Capability, Training, Business Administration, Innovation
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Member-pharmacy only
FPP Blog: Issue 57: KPI's to Measure in Your Pharmacy
8 November 2018
With the ever-changing pharmacy landscape, monitoring our data and measuring our performance become even more important. Good business practice says we need to be top of our financial data, so we can manage our business activities properly and make the…
WA | Blog Post | Capability, Training, Business Administration, Innovation, Infrastructure
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Member-pharmacy only
FPP Blog 47: ALDI the most trusted Australian Brand... but where is pharmacy?
19 July 2018
According to recent Roy-Morgan research, ALDI is now the most trusted brand in Australia. These findings were an upset for heritage Australian brands like Qantas. In addition to price, ALDI excelled in terms of reliability, customer focus, the Customer Experience…
WA | Blog Post | Capability, Training, Business Administration, Marketing, Innovation, Resilience
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Member-pharmacy only
FPP Blog: Issue 43: Tips for End of Year Tax Compliance
15 June 2018
With another end of financial year looming, you will need to get your tax information together and go see your accountant. At Peak Strategies, we enjoy preparing our clients’ compliance work however we do come across some common errors.With this…
WA | Blog Post | Training, Business Administration, Innovation, Infrastructure
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Member-pharmacy only
FPP Blog: Issue 38: Are You A CX Leader or Laggard?
26 April 2018
Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…
WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience
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Collaboration with a side of lunch
18 April 2018
Regular communication between pharmacists and pharmacy staff with other health professionals over informal lunches has resulted in a much better understanding of each other’s needs and the work they do for patients.
National, WA | Blog Post | Business Administration, Advocacy
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Responding to the local needs at Southcity
3 April 2018
The development of a unique COPD screening program tailored for residents in the Wagga Wagga area of NSW has resulted in higher-than-average referral rates to GPs from the initiative.
Page last updated 18 January 2019