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  1. Member-pharmacy only

    FPP Blog: Issue 71: Preparing the next generation of pharmacy owners

    25 October 2019

    For those of us who are business owners, many remember that first time we ventured into the business world. Whilst we were all quite competent in our respective professions, the leap from professional to business owner is a big one.…

    WA | Blog Post | Training, Business Administration, Innovation, Leadership

  2. Member-pharmacy only

    FPP Blog: Issue 65: Top Tips of Pharmacy Partnership

    14 February 2019

    The reality of modern-day pharmacy is that the most likely entry point for a young pharmacist into ownership is via a partnership opportunity. Most pharmacists just do not have enough available funds to invest in a pharmacy outright.

    WA | Blog Post | HR, Business Administration, Innovation, Leadership

  3. Member-pharmacy only

    FPP Blog: Issue 63: Getting Ready for KPI Monitoring

    10 January 2019

    In keeping with the saying ‘good decisions come from good data’, this blog will focus on the first considerations in preparing your pharmacy for accurate monitoring of its financial performance.

    WA | Blog Post | Training, Business Administration, Innovation, Leadership, Clinical

  4. Member-pharmacy only

    FPP Blog: Issue 58: How to Have a Merry Pharmacy Christmas

    15 November 2018

    Just when you thought the craziness of exams and assignments was over and you could relax a little, pharmacies are now preparing for the rush of extended Christmas trading, school holidays and customers trying to reach their Safety Net limit!

    WA | Blog Post | HR, Training, Business Administration, Innovation, Leadership

  5. Member-pharmacy only

    FPP Blog: Issue 54: Long Service Leave

    12 October 2018

    Over the coming weeks, we will be focusing on Industrial Relations and specifically, leave entitlements. This week, we will start with some background information on where employees’ leave entitlements come from, then look at the Long Service Leave entitlement.

    WA | Blog Post | HR, Business Administration, Innovation, Leadership

  6. Member-pharmacy only

    FPP Blog 47: ALDI the most trusted Australian Brand... but where is pharmacy?

    19 July 2018

    According to recent Roy-Morgan research, ALDI is now the most trusted brand in Australia. These findings were an upset for heritage Australian brands like Qantas. In addition to price, ALDI excelled in terms of reliability, customer focus, the Customer Experience…

    WA | Blog Post | Capability, Training, Business Administration, Marketing, Innovation, Resilience

  7. Member-pharmacy only

    FPP Blog 45: The Art of Being Chosen

    28 June 2018

    What’s different about your retail role in pharmacy?As I write this, I hear that yet another retailer is in the hands of administrators. And Myer and David Jones continue to underperform along with a number of other large retailers and…

    WA | Blog Post | Training, Marketing, Innovation, Resilience

  8. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

  9. Member-pharmacy only

    FPP Blog: Issue 36: Determining Pharmacy Value

    29 March 2018

    In our last blog we discussed the capitalisation rates used in valuations, how they are determined, the impact they have on the value of a pharmacy and some of the issues that valuers consider. This week we look at the…

    WA | Blog Post | Training, Business Administration, Innovation, Resilience

  10. Member-pharmacy only

    FPP Blog: Issue 34: Costco - Why All The Hype?

    1 March 2018

    Earlier this week US retail marketing giant Costco announced it has set its sights on Perth. Completion at the Airport location is expected in 2020. Located adjacent to the new DFO (Direct Factory Outlets), the ‘$55 million, 14,000m² store will…

    WA | Blog Post | Training, Marketing, Innovation, Resilience

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Page last updated 21 January 2020