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  1. AF screening in pharmacy

    7 August 2018

    Opportunities for pharmacists to become involved in atrial fibrillation (AF) screening could help dramatically reduce the number of AF-related strokes, experts in the field say.AF is the most common arrhythmia and increases the risk of stroke five times with research…

    National | Blog Post | Clinical

  2. Member-pharmacy only

    FPP Blog 47: ALDI the most trusted Australian Brand... but where is pharmacy?

    19 July 2018

    According to recent Roy-Morgan research, ALDI is now the most trusted brand in Australia. These findings were an upset for heritage Australian brands like Qantas. In addition to price, ALDI excelled in terms of reliability, customer focus, the Customer Experience…

    WA | Blog Post | Capability, Training, Business Administration, Marketing, Innovation, Resilience

  3. Member-pharmacy only

    FPP Blog: Issue 46: Changing the focus from Dispensing

    5 July 2018

    Pharmacy needs to change the focus from dispensing to becoming indispensable.I was in a community pharmacy recently at a busy time of day when I heard the stressed looking pharmacy assistant say, “Next please.” She didn’t look up and make…

    WA | Blog Post | Training, Marketing, Innovation

  4. Member-pharmacy only

    FPP Blog 45: The Art of Being Chosen

    28 June 2018

    What’s different about your retail role in pharmacy?As I write this, I hear that yet another retailer is in the hands of administrators. And Myer and David Jones continue to underperform along with a number of other large retailers and…

    WA | Blog Post | Training, Marketing, Innovation, Resilience

  5. Member-pharmacy only

    FPP Blog: Issue 44: Tips for End of Year Compliance - Part 2

    21 June 2018

    Welcome back! Here is part two of our tips for end of year compliance.

    WA | Blog Post | Training, Business Administration, Innovation

  6. Member-pharmacy only

    FPP Blog: Issue 43: Tips for End of Year Tax Compliance

    15 June 2018

    With another end of financial year looming, you will need to get your tax information together and go see your accountant. At Peak Strategies, we enjoy preparing our clients’ compliance work however we do come across some common errors.With this…

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  7. Pharmacies role in COPD management

    30 May 2018

    Chronic obstructive pulmonary disease, or COPD as it is commonly referred to, is a growing problem across the globe with the World Health Organization predicting it will become the third leading cause of death by 2030. Community pharmacies are playing…

    National | Blog Post | Clinical

  8. Member-pharmacy only

    FPP Blog: Issue 41: Highlights from the Business Workshop

    17 May 2018

    I had the great pleasure of speaking to a group of pharmacy owners for the Future Pharmacy Program breakfast workshop with John Chew from Bankwest on Tuesday 15th May. I gave everyone an update on valuations and where I see…

    WA | Blog Post | Training, Business Administration, Innovation

  9. Member-pharmacy only

    FPP Blog: Issue 39: How effective marketing can boost your patient numbers

    3 May 2018

    Managing a pharmacy business requires wearing many hats, including understanding marketing. Here, we share tips on how to utilise marketing to promote services like the flu vaccination to your customer.

    WA | Blog Post | Training, Business Administration, Marketing, Community Engagement, Innovation

  10. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

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Page last updated 18 January 2019