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  1. Member-pharmacy only

    FPP Blog: An informed pharmacy is an empowered pharmacy

    6 December 2019

    The WA Commercial Tenancy Act is now under review!In Western Australia, most retail shop leases are regulated by the Commercial Tenancy (Retail Shops) Agreements Act WA. Having an understanding of the Act is essential when leasing premises to operate a…

    WA | Blog Post | Capability, Business Administration, Infrastructure, Resilience

  2. FPP Blog: The 3 Dimensions of Job Satisfaction

    2 December 2019

    If you want passion, enthusiasm, energy, caring and concern from your employees towards your customers, what do you need to do?

    WA | Blog Post | HR, Capability, Business Administration, Leadership

  3. FPP Blog: The Process of Buying a Pharmacy - Part 2

    22 November 2019

    We continue with our step-by-step guide to buying a pharmacy. In the previous blog we covered issues surrounding family, strategy, your network of advisors, advice on legal structures and funding. Now we explore opportunities, sale agreements, due diligence, funding and…

    WA | Blog Post | Capability, Business Administration

  4. FPP Blog: The Process of Buying a Pharmacy

    15 November 2019

    The biggest decision in any ambitious pharmacist’s career will be the first pharmacy purchase. Not only is it the biggest investment decision they will make, bigger than the family home, but also is associated with the biggest debt and the…

    WA | Blog Post | Capability, Business Administration, Infrastructure, Resilience

  5. Member-pharmacy only

    FPP Blog: Issue 71: Preparing the next generation of pharmacy owners

    25 October 2019

    For those of us who are business owners, many remember that first time we ventured into the business world. Whilst we were all quite competent in our respective professions, the leap from professional to business owner is a big one.…

    WA | Blog Post | Training, Business Administration, Innovation, Leadership

  6. How to build solid systems and processes to support growth in customer care initiatives

    15 September 2019

    GuildCare TAS Pharmacy of the Year Finalist – Youngtown Pharmacy’s Solution: Use the business software designed for, and by, Australian pharmacists; GuildCare NG.When Jason Martin settled the purchase for Youngtown Pharmacy in November 2017 he knew there was a bit…

    National | Blog Post | Business Administration

  7. How to get and keep customers in a very crowded field of competitors

    15 August 2019

    GuildCare VIC Pharmacy of the Year Finalist – Nova Pharmacy Frankston’s Solution: Find a specific condition or niche and offer the absolute best services and advice in that area.Advertising is bombarding every Australian every day in almost every way. How…

    National | Blog Post | Business Administration

  8. How to increase revenue without changing the day to day workflow of the pharmacy

    15 July 2019

    GuildCare SA Pharmacy of the Year Finalist – Terry White Chemmart Wynn Vale’s Solution: Establish recording targets for fee generating services.Like every pharmacy, Terry White Chemmart Wynn Vale has not been immune to the revenue downturns after the PBS reforms.Renee…

    National | Blog Post | Business Administration

  9. Member-pharmacy only

    FPP Blog: Issue 70: Key KPI's for Pharmacy Retail

    20 June 2019

    Pharmacy as a business model is unique in so many aspects, but it still has a lot of elements in common with many other retail businesses. Insulating ourselves within our own industry can restrict our ability to learn from others…

    WA | Blog Post | Business Administration, Innovation

  10. How to deliver exceptional customer care with limited staff and resources

    15 June 2019

    GuildCare National Pharmacy of the Year Customer Care – Lowood Advantage Pharmacy’s QLD Solution: Use technology as much as possible to help optimise the time with customers.Like many Australian regional pharmacies, Lowood Advantage Pharmacy, GuildCare Pharmacy of the Year Winner…

    National | Blog Post | Business Administration

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Page last updated 18 January 2019