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  1. How to build solid systems and processes to support growth in customer care initiatives

    15 September 2019

    GuildCare TAS Pharmacy of the Year Finalist – Youngtown Pharmacy’s Solution: Use the business software designed for, and by, Australian pharmacists; GuildCare NG.When Jason Martin settled the purchase for Youngtown Pharmacy in November 2017 he knew there was a bit…

    National | Blog Post | Business Administration

  2. How to get and keep customers in a very crowded field of competitors

    15 August 2019

    GuildCare VIC Pharmacy of the Year Finalist – Nova Pharmacy Frankston’s Solution: Find a specific condition or niche and offer the absolute best services and advice in that area.Advertising is bombarding every Australian every day in almost every way. How…

    National | Blog Post | Business Administration

  3. Why selling to customers is caring for customers

    8 August 2019

    In community pharmacy where caring for customers’ health is top priority, it can be natural for pharmacy staff to hold back from upselling additional products or services to avoid coming across as too ‘salesy’.However, offering a complementary product or service…

    National

  4. QLD PATY State Winner Interview

    1 August 2019

    Bridgette Atkinson, Babinda PharmacyHow does it feel to be the State Winner?It feels amazing to be the Queensland State Winner! It’s been an unreal experience so far. I’ve enjoyed networking and getting to know people including the other State Finalists,…

    National, QLD | Blog Post | Leadership

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Page last updated 18 January 2019