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  1. FPP Blog: The 3 Dimensions of Job Satisfaction

    2 December 2019

    If you want passion, enthusiasm, energy, caring and concern from your employees towards your customers, what do you need to do?

    WA | Blog Post | HR, Capability, Business Administration, Leadership

  2. FPP Blog: The Process of Buying a Pharmacy - Part 2

    22 November 2019

    We continue with our step-by-step guide to buying a pharmacy. In the previous blog we covered issues surrounding family, strategy, your network of advisors, advice on legal structures and funding. Now we explore opportunities, sale agreements, due diligence, funding and…

    WA | Blog Post | Capability, Business Administration

  3. FPP Blog: The Process of Buying a Pharmacy

    15 November 2019

    The biggest decision in any ambitious pharmacist’s career will be the first pharmacy purchase. Not only is it the biggest investment decision they will make, bigger than the family home, but also is associated with the biggest debt and the…

    WA | Blog Post | Capability, Business Administration, Infrastructure, Resilience

  4. Member-pharmacy only

    FPP Blog: Issue 71: Preparing the next generation of pharmacy owners

    25 October 2019

    For those of us who are business owners, many remember that first time we ventured into the business world. Whilst we were all quite competent in our respective professions, the leap from professional to business owner is a big one.…

    WA | Blog Post | Training, Business Administration, Innovation, Leadership

  5. How to build solid systems and processes to support growth in customer care initiatives

    15 September 2019

    GuildCare TAS Pharmacy of the Year Finalist – Youngtown Pharmacy’s Solution: Use the business software designed for, and by, Australian pharmacists; GuildCare NG.When Jason Martin settled the purchase for Youngtown Pharmacy in November 2017 he knew there was a bit…

    National | Blog Post | Business Administration

  6. How to get and keep customers in a very crowded field of competitors

    15 August 2019

    GuildCare VIC Pharmacy of the Year Finalist – Nova Pharmacy Frankston’s Solution: Find a specific condition or niche and offer the absolute best services and advice in that area.Advertising is bombarding every Australian every day in almost every way. How…

    National | Blog Post | Business Administration

  7. Why selling to customers is caring for customers

    8 August 2019

    In community pharmacy where caring for customers’ health is top priority, it can be natural for pharmacy staff to hold back from upselling additional products or services to avoid coming across as too ‘salesy’.However, offering a complementary product or service…

    National

  8. QLD PATY State Winner Interview

    1 August 2019

    Bridgette Atkinson, Babinda PharmacyHow does it feel to be the State Winner?It feels amazing to be the Queensland State Winner! It’s been an unreal experience so far. I’ve enjoyed networking and getting to know people including the other State Finalists,…

    National, QLD | Blog Post | Leadership

  9. Trust is key to pain discussions

    22 July 2019

    Pharmacist Peggy Zhu is an advocate for the Chronic Pain MedsCheck Trial and points to the trust between patient and pharmacist as a key to its success.Ms Zhu, from Emerald Plaza Pharmacy in Queensland, said establishing this trust was a…

    National | Blog Post | Capability

  10. Passion pays for Hardings 24 hour Pharmacy

    17 July 2019

    The benefits of having staff passionate about delivering professional services to customers in a pharmacy’s unique way are very apparent to the team at Hardings 24-hour Pharmacy Annerley.And one very obvious benefit was the recognition that came from being named…

    National | Blog Post | Leadership

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Page last updated 18 January 2019