Blog posts
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The little pharmacy gem of Glengarry
8 July 2019
Pharmacy 777 in Glengarry WA has developed a strategy of active collaboration with allied health professionals and the community, a strategy which saw it winning the award for Excellence in Community Engagement, Collaboration and Partnerships in the Guild Pharmacy of…
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Destination pharmacy at Burnie
1 July 2019
Being named the Guild Pharmacy of the Year winners of the Excellence in Community Engagement, Health Services award was the icing on the cake for Wilkinson’s Pharmacy co-proprietor Jack Muir Wilson.For him, a lot of the value was in the…
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How to deliver exceptional customer care with limited staff and resources
15 June 2019
GuildCare National Pharmacy of the Year Customer Care – Lowood Advantage Pharmacy’s QLD Solution: Use technology as much as possible to help optimise the time with customers.Like many Australian regional pharmacies, Lowood Advantage Pharmacy, GuildCare Pharmacy of the Year Winner…
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Upskilling and studying - Pharmacy Assistant of the Year
20 May 2019
By Alice Vanderpol, 2018 Pharmacy Assistant of the Year.The S word…Some people (like me) have an appetite for study; the more knowledge and information we absorb, the happier we are. On the other hand, some people quiver at their knees…
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How to establish a loyal customer base for a new pharmacy with a limited budget
15 May 2019
GuildCare National Pharmacy of the Year Winner – Soul Pattinson Canning Vale WA’s Solution: Create a strong brand with referrals and recommendations from local healthcare professionals.Any business needs to invest time and money into developing their brand for long-term customer…
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Harm Minimisation in community pharmacy
8 April 2019
Harm Minimisation seems like a mantra we should all adopt in life. It’s a common-sense philosophy that extends beyond providing pharmacotherapy for opioid or nicotine addiction. Yet, although we are knocking on the door of 2020, it still is not…
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Community comes first in Burnie
23 January 2019
The commitment to identifying gaps in health services and moving to fill them is a point of differentiation for Wilkinson’s Pharmacy in Burnie.Co-proprietor Jack Muir Wilson says the pharmacy prides itself on being more than just medication-focussed.“We provide real solutions…
National | Blog Post | Community Engagement, Innovation, Leadership
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Workflow innovation in Mt Gravatt
23 January 2019
The belief that there is always a better way of doing things has been behind the development of a customised workflow system which has changed the dynamics at TerryWhite Chemmart Mt Gravatt Plaza.Co-proprietor Zamil Solanki stresses his passion for systems…
National | Blog Post | Business Administration, Community Engagement, Innovation, Leadership
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24 hours of professional services
23 January 2019
The presence of two discounter pharmaciess in the same suburb has not tempted Hardings 24-hour Pharmacy to try to compete on price.Rather it has confirmed and even strengthened the pharmacy’s commitment to its proud service-based model.Such is this commitment that…
National | Blog Post | Business Administration, Community Engagement, Innovation, Leadership
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Changes paved the way in Glengarry
23 January 2019
A major renovation and reorganisation has invigorated a WA pharmacy visually and also led to changes in the way the business operates.According to proprietor Tina Pasyar, the pharmacy was originally quite dark and dated in appearance and there were no…
National | Blog Post | Community Engagement, Innovation, Leadership
Page last updated 18 January 2019