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Member-pharmacy only
FPP Blog: Issue 70: Key KPI's for Pharmacy Retail
20 June 2019
Pharmacy as a business model is unique in so many aspects, but it still has a lot of elements in common with many other retail businesses. Insulating ourselves within our own industry can restrict our ability to learn from others…
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How to deliver exceptional customer care with limited staff and resources
15 June 2019
GuildCare National Pharmacy of the Year Customer Care – Lowood Advantage Pharmacy’s QLD Solution: Use technology as much as possible to help optimise the time with customers.Like many Australian regional pharmacies, Lowood Advantage Pharmacy, GuildCare Pharmacy of the Year Winner…
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How to establish a loyal customer base for a new pharmacy with a limited budget
15 May 2019
GuildCare National Pharmacy of the Year Winner – Soul Pattinson Canning Vale WA’s Solution: Create a strong brand with referrals and recommendations from local healthcare professionals.Any business needs to invest time and money into developing their brand for long-term customer…
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Member-pharmacy only
FPP Blog: Issue 69: Tax Planning Strategies
9 May 2019
In today’s era of taxation law, the days of a “once a year” tax planning strategy are long gone. It’s a year-round strategy that you must be aware of and communicate regularly with your accountant on. However, with another financial…
WA | Blog Post | Training, Business Administration, Innovation
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Member-pharmacy only
FPP Blog: Issue 68: Cashflow as the Lifeblood of Any Pharmacy
11 April 2019
It is often said that cashflow is the lifeblood of any business. This is extremely relevant in pharmacy where so much money is tied up in stock, customer debtors, PBS amounts owing, together with paying suppliers, etc. It is a…
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Member-pharmacy only
FPP Blog: Issue 67: Family Trusts
28 March 2019
By far the most common legal structure used by most small businesses, and certainly since October 2010 in pharmacy land, are Family Trusts. While they offer a lot of benefits, particularly regarding income distributions and tax efficiency, they are very…
WA | Blog Post | Capability, Business Administration, Innovation
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FPP Blog: Issue 66: Lease vs License
14 March 2019
If you have any questions about your lease or want to know more, The Guild WA is hosting a Rental & Leasing Information event with industry experts on April 2nd, 2019.Click here to learn more about the event and register…
WA | Blog Post | Capability, Business Administration, Innovation
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Member-pharmacy only
FPP Blog: Issue 65: Top Tips of Pharmacy Partnership
14 February 2019
The reality of modern-day pharmacy is that the most likely entry point for a young pharmacist into ownership is via a partnership opportunity. Most pharmacists just do not have enough available funds to invest in a pharmacy outright.
WA | Blog Post | HR, Business Administration, Innovation, Leadership
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FPP Blog Series: Issue 64: How Nurturing a Loyal Customer Base can Contribute to Sustainability, Profitability and Growth
31 January 2019
The sad truth is that the loss of just a handful of loyal customers can cause community pharmacy's, specifically smaller ones, to suffer severe financial losses as well as irreparable damage to their reputation.The first step would be by providing…
WA | Blog Post | Business Administration, Community Engagement, Innovation
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Workflow innovation in Mt Gravatt
23 January 2019
The belief that there is always a better way of doing things has been behind the development of a customised workflow system which has changed the dynamics at TerryWhite Chemmart Mt Gravatt Plaza.Co-proprietor Zamil Solanki stresses his passion for systems…
National | Blog Post | Business Administration, Community Engagement, Innovation, Leadership
Page last updated 18 January 2019