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  1. FPP Blog Series: Issue 64: How Nurturing a Loyal Customer Base can Contribute to Sustainability, Profitability and Growth

    31 January 2019

    The sad truth is that the loss of just a handful of loyal customers can cause community pharmacy's, specifically smaller ones, to suffer severe financial losses as well as irreparable damage to their reputation.The first step would be by providing…

    WA | Blog Post | Business Administration, Community Engagement, Innovation

  2. Member-pharmacy only

    FPP Blog: Issue 63: Getting Ready for KPI Monitoring

    10 January 2019

    In keeping with the saying ‘good decisions come from good data’, this blog will focus on the first considerations in preparing your pharmacy for accurate monitoring of its financial performance.

    WA | Blog Post | Training, Business Administration, Innovation, Leadership, Clinical

  3. FPP Blog: Issue 62: Predictions In Retail Trends For 2019

    3 January 2019

    This holiday season in WA has proved to be quite successful for those in the retail industry, as generally most retailers were able to enjoy a successful Christmas period. Increases in December retail sales have been reported, and the rise…

    WA | Blog Post | Capability, Business Administration, Marketing, Innovation, Resilience

  4. Member-pharmacy only

    FPP Blog: Issue 59: Is a Pharmacy Website Really Worth It?

    29 November 2018

    Short answer — yes, yes it is. Overwhelmingly, yes.I guess you don’t have to read the rest of this article now, but if you want to know why and access free resources for your pharmacy, perhaps stick around.…

    WA | Blog Post | Business Administration, Marketing, Innovation, Guild Corporate

  5. Member-pharmacy only

    FPP Blog 47: ALDI the most trusted Australian Brand... but where is pharmacy?

    19 July 2018

    According to recent Roy-Morgan research, ALDI is now the most trusted brand in Australia. These findings were an upset for heritage Australian brands like Qantas. In addition to price, ALDI excelled in terms of reliability, customer focus, the Customer Experience…

    WA | Blog Post | Capability, Training, Business Administration, Marketing, Innovation, Resilience

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Page last updated 21 January 2020