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2 December 2019
If you want passion, enthusiasm, energy, caring and concern from your employees towards your customers, what do you need to do?
23 January 2019
Confidence in the future of community pharmacy is major theme behind much of the work undertaken by Flannery’s Pharmacy in Forbes, NSW.This confidence is reflected in a major refurbishment of the pharmacy which has seen it consolidate its role as…
23 January 2019
Community pharmacists need to be more confident of themselves and the knowledge and skills they possess to help patients and customers.This is the view of Jessica Burrey, proprietor of Emerald Plaza Pharmacy, Queensland, who says that while the profession has…
4 July 2018
Small to medium (SME) sized businesses in Australia together employ 7.5 million people out of a total workforce of about 10 million. They are the work horses of the economy keeping most of us employed.And, while many SME employees enjoy…
2 May 2018
If an employee informs you that they are suffering from a mental health condition some employers are not sure exactly how to manage this. It is important to note that there are a range of legal rights and responsibilities for…
18 April 2018
Regular communication between pharmacists and pharmacy staff with other health professionals over informal lunches has resulted in a much better understanding of each other’s needs and the work they do for patients.
3 April 2018
The development of a unique COPD screening program tailored for residents in the Wagga Wagga area of NSW has resulted in higher-than-average referral rates to GPs from the initiative.
20 March 2018
A focus on engagement between pharmacists and patients has helped to boost business in the remodelled and refocussed Christies Guild TerryWhite Chemmart at Christies Beach in SA.
7 March 2018
Taking an unusual approach to innovation in pharmacy has paid off for Priceline Pharmacy Wetherill Park in NSW.
28 February 2018
What will community pharmacies look like in Australia in 2025? What differences will there be in the way pharmacies deliver medicines and services to patients, and in the way pharmacies are integrated into the wider health system?