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  1. FPP Blog: The 3 Dimensions of Job Satisfaction

    2 December 2019

    If you want passion, enthusiasm, energy, caring and concern from your employees towards your customers, what do you need to do?

    WA | Blog Post | HR, Capability, Business Administration, Leadership

  2. FPP Blog: Issue 66: Lease vs License

    14 March 2019

    If you have any questions about your lease or want to know more, The Guild WA is hosting a Rental & Leasing Information event with industry experts on April 2nd, 2019.Click here to learn more about the event and register…

    WA | Blog Post | Capability, Business Administration, Innovation

  3. FPP Blog Series: Issue 64: How Nurturing a Loyal Customer Base can Contribute to Sustainability, Profitability and Growth

    31 January 2019

    The sad truth is that the loss of just a handful of loyal customers can cause community pharmacy's, specifically smaller ones, to suffer severe financial losses as well as irreparable damage to their reputation.The first step would be by providing…

    WA | Blog Post | Business Administration, Community Engagement, Innovation

  4. Community comes first in Burnie

    23 January 2019

    The commitment to identifying gaps in health services and moving to fill them is a point of differentiation for Wilkinson’s Pharmacy in Burnie.Co-proprietor Jack Muir Wilson says the pharmacy prides itself on being more than just medication-focussed.“We provide real solutions…

    National | Blog Post | Community Engagement, Innovation, Leadership

  5. Workflow innovation in Mt Gravatt

    23 January 2019

    The belief that there is always a better way of doing things has been behind the development of a customised workflow system which has changed the dynamics at TerryWhite Chemmart Mt Gravatt Plaza.Co-proprietor Zamil Solanki stresses his passion for systems…

    National | Blog Post | Business Administration, Community Engagement, Innovation, Leadership

  6. 24 hours of professional services

    23 January 2019

    The presence of two discounter pharmaciess in the same suburb has not tempted Hardings 24-hour Pharmacy to try to compete on price.Rather it has confirmed and even strengthened the pharmacy’s commitment to its proud service-based model.Such is this commitment that…

    National | Blog Post | Business Administration, Community Engagement, Innovation, Leadership

  7. Changes paved the way in Glengarry

    23 January 2019

    A major renovation and reorganisation has invigorated a WA pharmacy visually and also led to changes in the way the business operates.According to proprietor Tina Pasyar, the pharmacy was originally quite dark and dated in appearance and there were no…

    National | Blog Post | Community Engagement, Innovation, Leadership

  8. Confidence is key in the Emerald city

    23 January 2019

    Community pharmacists need to be more confident of themselves and the knowledge and skills they possess to help patients and customers.This is the view of Jessica Burrey, proprietor of Emerald Plaza Pharmacy, Queensland, who says that while the profession has…

    National | Blog Post | Community Engagement, Innovation, Leadership, Advocacy

  9. FPP Blog: Issue 62: Predictions In Retail Trends For 2019

    3 January 2019

    This holiday season in WA has proved to be quite successful for those in the retail industry, as generally most retailers were able to enjoy a successful Christmas period. Increases in December retail sales have been reported, and the rise…

    WA | Blog Post | Capability, Business Administration, Marketing, Innovation, Resilience

  10. FPP Blog: Issue 52: You Just Joined Instagram... Now What?

    27 September 2018

    Did you know in the month of August 2018 there were 9,000,000 monthly active Australian users? Let's face it--it's safe to assume that some of your customers are using Instagram.

    WA | Blog Post | Business Administration, Innovation

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Page last updated 18 January 2019