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  1. Member-pharmacy only

    FPP Blog: Issue 41: Highlights from the Business Workshop

    17 May 2018

    I had the great pleasure of speaking to a group of pharmacy owners for the Future Pharmacy Program breakfast workshop with John Chew from Bankwest on Tuesday 15th May. I gave everyone an update on valuations and where I see…

    WA | Blog Post | Training, Business Administration, Innovation

  2. Member-pharmacy only

    FPP Blog: Issue 40: Social Media - More Than Just Advertising

    10 May 2018

    Businesses are continually being encouraged to incorporate social media into their marketing. However, many misinterpret its purpose. Today, we will discuss how social media can be utilised for your pharmacy.

    WA | Blog Post | Business Administration, Marketing, Innovation

  3. Member-pharmacy only

    FPP Blog: Issue 39: How effective marketing can boost your patient numbers

    3 May 2018

    Managing a pharmacy business requires wearing many hats, including understanding marketing. Here, we share tips on how to utilise marketing to promote services like the flu vaccination to your customer.

    WA | Blog Post | Training, Business Administration, Marketing, Community Engagement, Innovation

  4. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

  5. Collaboration with a side of lunch

    18 April 2018

    Regular communication between pharmacists and pharmacy staff with other health professionals over informal lunches has resulted in a much better understanding of each other’s needs and the work they do for patients.

    National, WA | Blog Post | Business Administration, Advocacy

  6. Member-pharmacy only

    FPP Blog: Issue 37: When buying a Pharmacy, what exactly are you acquiring?

    12 April 2018

    It is important when you are buying a pharmacy outright or buying into a partnership you are aware of what exactly you are buying and what liabilities you are responsible for. Typically when you are buying a pharmacy an outright…

    WA | Blog Post | Training, Business Administration, Innovation

  7. Member-pharmacy only

    FPP Blog: Issue 36: Determining Pharmacy Value

    29 March 2018

    In our last blog we discussed the capitalisation rates used in valuations, how they are determined, the impact they have on the value of a pharmacy and some of the issues that valuers consider. This week we look at the…

    WA | Blog Post | Training, Business Administration, Innovation, Resilience

  8. Member-pharmacy only

    FPP Blog: Issue 35: Determining Capitalisation Rates during the Valuation process

    14 March 2018

    The process of undertaking a valuation can often be a subjective process. It involves the interpretation of vast amounts of both quantitative and non-quantitative information and forming opinions on the performance of the business. Accordingly, different people will have a…

    WA | Blog Post | Business Administration, Innovation

  9. Member-pharmacy only

    FPP Blog: Issue 35: Is Your Pharmacy Cyber Secure?

    8 March 2018

    With the increase in cybercrime, hacking, malware and virus attacks and also given new government compulsory breach reporting legislation, it's important that business owners tighten their online security protocols.

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  10. Member-pharmacy only

    FPP Blog: Issue 34: Costco - Why All The Hype?

    1 March 2018

    Earlier this week US retail marketing giant Costco announced it has set its sights on Perth. Completion at the Airport location is expected in 2020. Located adjacent to the new DFO (Direct Factory Outlets), the ‘$55 million, 14,000m² store will…

    WA | Blog Post | Training, Marketing, Innovation, Resilience

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Page last updated 18 January 2019