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10 January 2019
In keeping with the saying ‘good decisions come from good data’, this blog will focus on the first considerations in preparing your pharmacy for accurate monitoring of its financial performance.
15 November 2018
Just when you thought the craziness of exams and assignments was over and you could relax a little, pharmacies are now preparing for the rush of extended Christmas trading, school holidays and customers trying to reach their Safety Net limit!
12 October 2018
Over the coming weeks, we will be focusing on Industrial Relations and specifically, leave entitlements. This week, we will start with some background information on where employees’ leave entitlements come from, then look at the Long Service Leave entitlement.
26 April 2018
Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…
11 January 2018
Data collected from the Pharmacy Guild of Australia’s Health Advice Plus Opportunity Analysis reports (from over 300 pharmacies over the last two years), showed that each pharmacy, on average, had an additional $23,000 in annual professional services income opportunity. This…
2 November 2017
For pharmacists who have just become owners for the first time, one of the critical changes that happens is the transitioning from employee to employer. It is not a quick and certainly not an easy change, but it is one…
28 October 2017
As Pharmacy Assistants there are numerous ways we can benefit from reviewing the Training Package and unit of competencies when developing our professional development plan.
26 October 2017
This week we ran a free business management workshop and webinar at the Pharmacy Guild WA Branch. The aim of the workshop was to get owners thinking about their own management style and ensuring they take the right approach to…
17 October 2017
Gastroenteritis or gastro as it is commonly known, affects thousands of people in Queensland each year and statistics show that annually there is 4.1 million cases across Australia with the total annual cost to society through missed work of $1.249 billion.
10 October 2017
There is consequently a growing body of evidence that probiotics can be utilised to normalise the microbial imbalance associated with psychological conditions.