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  1. FPP Blog: Issue 62: Predictions In Retail Trends For 2019

    3 January 2019

    This holiday season in WA has proved to be quite successful for those in the retail industry, as generally most retailers were able to enjoy a successful Christmas period. Increases in December retail sales have been reported, and the rise…

    WA | Blog Post | Capability, Business Administration, Marketing, Innovation, Resilience

  2. Member-pharmacy only

    FPP Blog: Issue 57: KPI's to Measure in Your Pharmacy

    8 November 2018

    With the ever-changing pharmacy landscape, monitoring our data and measuring our performance become even more important. Good business practice says we need to be top of our financial data, so we can manage our business activities properly and make the…

    WA | Blog Post | Capability, Training, Business Administration, Innovation, Infrastructure

  3. Member-pharmacy only

    FPP Blog 47: ALDI the most trusted Australian Brand... but where is pharmacy?

    19 July 2018

    According to recent Roy-Morgan research, ALDI is now the most trusted brand in Australia. These findings were an upset for heritage Australian brands like Qantas. In addition to price, ALDI excelled in terms of reliability, customer focus, the Customer Experience…

    WA | Blog Post | Capability, Training, Business Administration, Marketing, Innovation, Resilience

  4. Member-pharmacy only

    FPP Blog 45: The Art of Being Chosen

    28 June 2018

    What’s different about your retail role in pharmacy?As I write this, I hear that yet another retailer is in the hands of administrators. And Myer and David Jones continue to underperform along with a number of other large retailers and…

    WA | Blog Post | Training, Marketing, Innovation, Resilience

  5. Member-pharmacy only

    FPP Blog: Issue 43: Tips for End of Year Tax Compliance

    15 June 2018

    With another end of financial year looming, you will need to get your tax information together and go see your accountant. At Peak Strategies, we enjoy preparing our clients’ compliance work however we do come across some common errors.With this…

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  6. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

  7. Member-pharmacy only

    FPP Blog: Issue 36: Determining Pharmacy Value

    29 March 2018

    In our last blog we discussed the capitalisation rates used in valuations, how they are determined, the impact they have on the value of a pharmacy and some of the issues that valuers consider. This week we look at the…

    WA | Blog Post | Training, Business Administration, Innovation, Resilience

  8. Member-pharmacy only

    FPP Blog: Issue 35: Is Your Pharmacy Cyber Secure?

    8 March 2018

    With the increase in cybercrime, hacking, malware and virus attacks and also given new government compulsory breach reporting legislation, it's important that business owners tighten their online security protocols.

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  9. Member-pharmacy only

    FPP Blog: Issue 34: Costco - Why All The Hype?

    1 March 2018

    Earlier this week US retail marketing giant Costco announced it has set its sights on Perth. Completion at the Airport location is expected in 2020. Located adjacent to the new DFO (Direct Factory Outlets), the ‘$55 million, 14,000m² store will…

    WA | Blog Post | Training, Marketing, Innovation, Resilience

  10. Member-pharmacy only

    FPP Blog: Issue 33: Data Breach Law - Your Pharmacy's Obligations

    15 February 2018

    From 22 February 2018, the Privacy Amendment (Notifiable Data Breaches) Bill 2016 (the data breach law) will come into effect after having been passed by both Houses of Parliament.The data breach law, which will apply to most community pharmacies, means…

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

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Page last updated 18 January 2019