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  1. Member-pharmacy only

    FPP Blog: Issue 58: How to Have a Merry Pharmacy Christmas

    15 November 2018

    Just when you thought the craziness of exams and assignments was over and you could relax a little, pharmacies are now preparing for the rush of extended Christmas trading, school holidays and customers trying to reach their Safety Net limit!

    WA | Blog Post | HR, Training, Business Administration, Innovation, Leadership

  2. Member-pharmacy only

    FPP Blog: Issue 54: Long Service Leave

    12 October 2018

    Over the coming weeks, we will be focusing on Industrial Relations and specifically, leave entitlements. This week, we will start with some background information on where employees’ leave entitlements come from, then look at the Long Service Leave entitlement.

    WA | Blog Post | HR, Business Administration, Innovation, Leadership

  3. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

  4. Collaboration with a side of lunch

    18 April 2018

    Regular communication between pharmacists and pharmacy staff with other health professionals over informal lunches has resulted in a much better understanding of each other’s needs and the work they do for patients.

    National, WA | Blog Post | Business Administration, Advocacy

  5. Responding to the local needs at Southcity

    3 April 2018

    The development of a unique COPD screening program tailored for residents in the Wagga Wagga area of NSW has resulted in higher-than-average referral rates to GPs from the initiative.

    National | Blog Post | Business Administration, Advocacy

  6. Patient engagement key to success

    20 March 2018

    A focus on engagement between pharmacists and patients has helped to boost business in the remodelled and refocussed Christies Guild TerryWhite Chemmart at Christies Beach in SA.

    National | Blog Post | Business Administration, Advocacy

  7. Wellbeing ecosystem drives services

    7 March 2018

    Taking an unusual approach to innovation in pharmacy has paid off for Priceline Pharmacy Wetherill Park in NSW.

    National | Blog Post | Business Administration, Advocacy

  8. Aiming for a productive future

    28 February 2018

    What will community pharmacies look like in Australia in 2025? What differences will there be in the way pharmacies deliver medicines and services to patients, and in the way pharmacies are integrated into the wider health system?

    National | Blog Post | Leadership, Advocacy

  9. Award success and reflection

    6 February 2018

    Submitting an application for Guild Pharmacy of the Year ensured Hannah Mann realised it is too easy to get caught up in the day-to-day stuff, highlighted the broader issues and changes to make to meet the needs of the community.…

    National | Blog Post | Advocacy

  10. Member-pharmacy only

    FPP Blog Series: Issue 29: Change Management - Beginning Your Professional Services Journey

    11 January 2018

    Data collected from the Pharmacy Guild of Australia’s Health Advice Plus Opportunity Analysis reports (from over 300 pharmacies over the last two years), showed that each pharmacy, on average, had an additional $23,000 in annual professional services income opportunity. This…

    WA | Blog Post | Training, Innovation, Leadership

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Page last updated 18 January 2019