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15 November 2018
Just when you thought the craziness of exams and assignments was over and you could relax a little, pharmacies are now preparing for the rush of extended Christmas trading, school holidays and customers trying to reach their Safety Net limit!
1 November 2018
In our last few Industrial Relations blogs, we touched on where our leave entitlements derive from (Part 1) as well as outlined entitlements to both long service leave and annual leave (Part 2). In our third and final post, we…
18 October 2018
Welcome back to another IR related blog!Last week, we discussed where employees’ leave entitlements derive from and outlined the history and entitlement of Long Service Leave. This week, lets take a look at Annual Leave.
12 October 2018
Over the coming weeks, we will be focusing on Industrial Relations and specifically, leave entitlements. This week, we will start with some background information on where employees’ leave entitlements come from, then look at the Long Service Leave entitlement.
4 July 2018
Small to medium (SME) sized businesses in Australia together employ 7.5 million people out of a total workforce of about 10 million. They are the work horses of the economy keeping most of us employed.And, while many SME employees enjoy…
2 May 2018
If an employee informs you that they are suffering from a mental health condition some employers are not sure exactly how to manage this. It is important to note that there are a range of legal rights and responsibilities for…
26 April 2018
Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…
28 February 2018
What will community pharmacies look like in Australia in 2025? What differences will there be in the way pharmacies deliver medicines and services to patients, and in the way pharmacies are integrated into the wider health system?
11 January 2018
Data collected from the Pharmacy Guild of Australia’s Health Advice Plus Opportunity Analysis reports (from over 300 pharmacies over the last two years), showed that each pharmacy, on average, had an additional $23,000 in annual professional services income opportunity. This…