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  1. Member-pharmacy only

    FPP Blog: Issue 58: How to Have a Merry Pharmacy Christmas

    15 November 2018

    Just when you thought the craziness of exams and assignments was over and you could relax a little, pharmacies are now preparing for the rush of extended Christmas trading, school holidays and customers trying to reach their Safety Net limit!

    WA | Blog Post | HR, Training, Business Administration, Innovation, Leadership

  2. Member-pharmacy only

    FPP Blog: Issue 57: KPI's to Measure in Your Pharmacy

    8 November 2018

    With the ever-changing pharmacy landscape, monitoring our data and measuring our performance become even more important. Good business practice says we need to be top of our financial data, so we can manage our business activities properly and make the…

    WA | Blog Post | Capability, Training, Business Administration, Innovation, Infrastructure

  3. Member-pharmacy only

    FPP Blog: Issue 54: Long Service Leave

    12 October 2018

    Over the coming weeks, we will be focusing on Industrial Relations and specifically, leave entitlements. This week, we will start with some background information on where employees’ leave entitlements come from, then look at the Long Service Leave entitlement.

    WA | Blog Post | HR, Business Administration, Innovation, Leadership

  4. Member-pharmacy only

    FPP Blog: Issue 43: Tips for End of Year Tax Compliance

    15 June 2018

    With another end of financial year looming, you will need to get your tax information together and go see your accountant. At Peak Strategies, we enjoy preparing our clients’ compliance work however we do come across some common errors.With this…

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  5. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

  6. Member-pharmacy only

    FPP Blog: Issue 35: Is Your Pharmacy Cyber Secure?

    8 March 2018

    With the increase in cybercrime, hacking, malware and virus attacks and also given new government compulsory breach reporting legislation, it's important that business owners tighten their online security protocols.

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  7. Aiming for a productive future

    28 February 2018

    What will community pharmacies look like in Australia in 2025? What differences will there be in the way pharmacies deliver medicines and services to patients, and in the way pharmacies are integrated into the wider health system?

    National | Blog Post | Leadership, Advocacy

  8. Member-pharmacy only

    FPP Blog: Issue 33: Data Breach Law - Your Pharmacy's Obligations

    15 February 2018

    From 22 February 2018, the Privacy Amendment (Notifiable Data Breaches) Bill 2016 (the data breach law) will come into effect after having been passed by both Houses of Parliament.The data breach law, which will apply to most community pharmacies, means…

    WA | Blog Post | Training, Business Administration, Innovation, Infrastructure

  9. Member-pharmacy only

    FPP Blog Series: Issue 29: Change Management - Beginning Your Professional Services Journey

    11 January 2018

    Data collected from the Pharmacy Guild of Australia’s Health Advice Plus Opportunity Analysis reports (from over 300 pharmacies over the last two years), showed that each pharmacy, on average, had an additional $23,000 in annual professional services income opportunity. This…

    WA | Blog Post | Training, Innovation, Leadership

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Page last updated 18 January 2019