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  1. Changes paved the way in Glengarry

    23 January 2019

    A major renovation and reorganisation has invigorated a WA pharmacy visually and also led to changes in the way the business operates.According to proprietor Tina Pasyar, the pharmacy was originally quite dark and dated in appearance and there were no…

    National | Blog Post | Community Engagement, Innovation, Leadership

  2. Consult rooms are plentiful in Forbes

    23 January 2019

    Confidence in the future of community pharmacy is major theme behind much of the work undertaken by Flannery’s Pharmacy in Forbes, NSW.This confidence is reflected in a major refurbishment of the pharmacy which has seen it consolidate its role as…

    National | Blog Post | Business Administration, Community Engagement, Leadership, Advocacy

  3. Confidence is key in the Emerald city

    23 January 2019

    Community pharmacists need to be more confident of themselves and the knowledge and skills they possess to help patients and customers.This is the view of Jessica Burrey, proprietor of Emerald Plaza Pharmacy, Queensland, who says that while the profession has…

    National | Blog Post | Community Engagement, Innovation, Leadership, Advocacy

  4. Member-pharmacy only

    FPP Blog: Issue 63: Getting Ready for KPI Monitoring

    10 January 2019

    In keeping with the saying ‘good decisions come from good data’, this blog will focus on the first considerations in preparing your pharmacy for accurate monitoring of its financial performance.

    WA | Blog Post | Training, Business Administration, Innovation, Leadership, Clinical

  5. Member-pharmacy only

    FPP Blog: Issue 58: How to Have a Merry Pharmacy Christmas

    15 November 2018

    Just when you thought the craziness of exams and assignments was over and you could relax a little, pharmacies are now preparing for the rush of extended Christmas trading, school holidays and customers trying to reach their Safety Net limit!

    WA | Blog Post | HR, Training, Business Administration, Innovation, Leadership

  6. Member-pharmacy only

    FPP Blog: Issue 54: Long Service Leave

    12 October 2018

    Over the coming weeks, we will be focusing on Industrial Relations and specifically, leave entitlements. This week, we will start with some background information on where employees’ leave entitlements come from, then look at the Long Service Leave entitlement.

    WA | Blog Post | HR, Business Administration, Innovation, Leadership

  7. Member-pharmacy only

    FPP Blog: Issue 38: Are You A CX Leader or Laggard?

    26 April 2018

    Customer experience (CX) may be defined as how customers perceive their interactions with your business. The term covers everything your customer experiences and associates with your pharmacy, even before they enter and after they leave.Consulting company Forrester has declared that…

    WA | Blog Post | Capability, Training, Marketing, Innovation, Leadership, Resilience

  8. Aiming for a productive future

    28 February 2018

    What will community pharmacies look like in Australia in 2025? What differences will there be in the way pharmacies deliver medicines and services to patients, and in the way pharmacies are integrated into the wider health system?

    National | Blog Post | Leadership, Advocacy

  9. Member-pharmacy only

    FPP Blog Series: Issue 29: Change Management - Beginning Your Professional Services Journey

    11 January 2018

    Data collected from the Pharmacy Guild of Australia’s Health Advice Plus Opportunity Analysis reports (from over 300 pharmacies over the last two years), showed that each pharmacy, on average, had an additional $23,000 in annual professional services income opportunity. This…

    WA | Blog Post | Training, Innovation, Leadership

  10. Member-pharmacy only

    FPP Blog Series: Issue 22: Leadership for New Pharmacy Owners

    2 November 2017

    For pharmacists who have just become owners for the first time, one of the critical changes that happens is the transitioning from employee to employer. It is not a quick and certainly not an easy change, but it is one…

    WA | Blog Post | Business Administration, Innovation, Leadership, Resilience

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Page last updated 18 January 2019