The Guild has been advised by Services Australia that a significant number of pharmacies are receiving CD Roms via the post with instructions to renew their PKI certificates.
For those pharmacies receiving CDs:
Services Australia is working with all pharmacy dispensing software providers to ensure PKI certificates are renewed before they expire. This is required to support pharmacy business continuity during the transition to Services Australia web services (via PRODA) and to ensure your pharmacy can continue to access the other services that it needs to, including the Health Identifier (HI) service and the Prescription Exchange Services.
While pharmacies are transitioning to PRODA, a significant number of pharmacy PKI Certificates need to be renewed to support the pharmacy’s access to (Services Australia) services until the 13 March 2022 web services completion deadline.
This is required as a significant number of PKI certificates expire on or before 13 March 2022, and the certificate is still required after 13 March 2022 for accessing other services including the Healthcare Identifiers Service (My Health Record) and the Prescription Exchange Services.
Public Key Infrastructure (PKI) is the technology behind digital certificates. A digital certificate fulfills a similar purpose to a driver’s license or a passport – it is a piece of identification that proves identity and provides certain allowances. A digital certificate allows its owner to encrypt, sign, and authenticate.
PKI is the technology that allows the encryption of data, digitally sign documents, and authenticate yourself or business using certificates. PKI certificates use secure hash algorithm (SHA) technology to send secure messages and other transactions online.
For example, Healthcare providers including community pharmacies and supporting organisations must have a National Authentication Service for Health (NASH) PKI certificate to access the My Health Record system.
Services Australia PKI certificates expire every 2 or 5 years, depending on which policy a certificate was issued under. And some software automatically renews the PKI certificate.
If the pharmacy’s software doesn’t automatically renew its PKI certificate, Services Australia will send the pharmacy a letter and renewal instructions 60 days before the certificate expires.