Community Health Hub

Enable other health professionals to provide patient services making community pharmacy a health hub.

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The Customer Experience Index has been designed to provide customer experience, net promoter scores and real time feedback to promote business enhancement opportunities for Guild Members.|The Customer Experience Index has been designed to provide
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Problems arise every day between small businesses, their customers, suppliers and employees. Most of these are dealt with quickly and efficiently through common sense. However, sometimes these problems escalate into a dispute which requires further
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As part of the four-yearly review of modern awards, the Fair Work Commission has amended all modern awards, including the Pharmacy Industry Award 2010, to provide five (5) days unpaid family and domestic violence leave.This new provision commenced
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Employer Obligations Employment Obligations Information and tools to provide members with a guide to their legislative obligations in regards to workplace relations  National Employment StandardsSelf- Audit Compliance Checklist [PDF 384kb]Pharmacy
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When pharmacies are affected by a natural disaster, such as floods or cyclone, there are important workplace relations matters to consider. A natural disaster raises a number of queries around employer obligations. The following information may
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Australia’s labour market is continually changing with new and emerging technologies and challenges such as an ageing population. In acknowledgement of this, certain states and territory governments provide funding for traineeships, with the
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Employing Staff Where to start when employing staff What type of employee suits your needs?Contractor versus Employee Workforce Planning Information and tools to assist you in creating an effective workforce plan for your business Workforce
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What is an employment agreement/contract?An employment contract is an agreement between an employer and an employee that sets out terms and conditions of employment. A contract can be in writing or verbal.An employment contract cannot provide for
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Ending Employment Information and tools for employers when employees are exiting your business TerminationExample of termination letter [Word 665kb]Termination-Resignation of an employee checklist [Word 664kb]RedundancyComing
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Page last updated 15 July 2019