My Health Record

The national My Health Record system (previously known as the Personally Controlled Electronic Health Record or PCEHR) is an Australian Government initiative designed to allow doctors, hospitals and other healthcare providers, such as pharmacists to view and share patients’ health information in order to improve patient care.

A My Health Record is a secure online summary of a person’s health information. Healthcare providers are able to add clinical information to the person’s My Health Record, in accordance with their access controls. This may include information such as medical history and treatments, diagnoses, medications and allergies. My Health Records are controlled by patients and secured and maintained by the Australian Digital Health Agency (the System Operator).

The My Health Record system is providing pharmacists and other healthcare professionals with quick access to information about their patients’ health. This includes information on medications, allergies and previous adverse reactions. The system aims to better connect pharmacists to patients and their prescribers, making the prescribing and dispensing of medications safer and more streamlined.

The Guild has partnered with the Australian Digital Health Agency to support the clinical uptake and meaningful use of My Health Record in community pharmacy nationally.

Included in the partnership agreement is the Guild's participation the Pharmacists Digital Health Leader Network and supporting education and training events for members to support their registration and use of the My Health Record.

Useful Links for community pharmacy:

My Health Record Statistics

As at 20 May 2018*:

  • Over 5.8 million people have a My Health Record.
  • Over 19 million prescription and dispense records have been uploaded.
  • Over 11,000 healthcare providers are connected, including GPs, hospitals, pharmacies, aged care residential services, allied health.
  • Over 6.7 million clinical documents have been uploaded.

*These statistics are updated regularly

Australian Digital Health Agency

The Guild and Australian Digital Health Agency (the Agency) have an Agreement to work to together to “increase the clinical use of the My Health Record through building community pharmacy digital capabilities”.

The Agency Is tasked with improving health outcomes for Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia. The role of community pharmacists in delivering quality use of medicines outcomes is more important than ever, with an aging population and the growing prevalence of complex, chronic disease.1’2 All medicines have the potential for side effects and can interact with other medicines. Each year 230,000 people are admitted to hospital, and many more people experience reduced quality of life, as a result of unintended side effects of their medicines. This comes at a cost to the system of more than $1.2 billion. The Council of

Australian Governments (COAG) Reform Council’s report also documented Increases In potentially preventable hospital admissions. Much of this personal and financial burden is preventable, with Increasing evidence of the impact that pharmacists can have on medication safety and adherence, and the resulting savings to the health system.

The Agency recognises the place of quality medicines information for people’s everyday health and wellbeing, and in the transfer of care between settings. This is why the Agency wants to ensure community pharmacists can access people’s health records, and also share information with consumers and clinicians. The Agency is entering a long-term partnership with the Guild to support community pharmacy in fulfilling its potential in a digitally enabled healthcare system. In entering this Agreement, the Australian

Digital Health Agency (the Agency) and the Pharmacy Guild of Australia (the Guild) recognise that they have a mutual interest ¡n continuing to develop and deliver community pharmacy digital health capability that will lead to significant improvements in the quality and delivery of care provided to consumers. The agreement articulates the parties’ shared vision and contribution to establish an effective digital health capability for community pharmacies, and to enhance the delivery of quality use of medicines outcomes through the increased clinical use of the My Health Record system in a meaningful fashion. This partnership complements other work in community pharmacy, Including direct support for pharmacists, working through Primary Healthcare Networks, and direct funding for dispensing system software providers to build and roll out capability nationally.

The Agency has enter into a collaborative agreement with the Guild to support the increase in meaningful clinical use of the My Health Record system by community pharmacies, complementing the Agency’s other activities underway to increase participation and use of the My Health Record system. The Agreement focuses on the following keys areas of focus:

  • Increase community pharmacy meaningful clinical use of the My Health
  • Record system and other digital health services; and
  • Assist with ongoing education and training to maximise medicines safety benefits from the community pharmacies’ ongoing interaction with the My Health Record System.

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Page last updated 11 December 2018