Workplace Relations

A network of support

The Guild has a strong network of Branches in each State and Territory, with staff members who possess expert local knowledge in industrial relations matters. These Branch experts are the first point of contact for members requiring workplace relations support and advice.

The Guild's network of workplace relations advisors work together to ensure members are provided with expert advice, support and resources to assist with workplace relations compliance and small business issues.

The Guild provides a range of workplace relations services to members as a benefit of membership.

These services include the provision of information, advice and assistance including template documents where possible, to assist you in managing a broad range of human resources and industrial relations matters.

  • Award interpretation
  • Remuneration and wages including the provision of detailed wage sheets
  • Managing employee performance and conduct
  • Termination of employment
  • Redundancy
  • Harassment, bullying and discrimination
  • Work health and safety
  • Workers' compensation
  • Leave queries including basic calculations
  • Employment contracts
  • Recruitment and induction
  • Change management
  • Investigations
  • Policies and procedures
  • Alternative employment arrangements and enterprise agreements
  • Interpretation of legislation and case law

General written advice in the form of fact sheets, editorials, generic templates and bulletins are provided as part of your membership fee.

The Pharmacy Guild of Australia is a strong advocate for community pharmacy in the workplace relations arena. Current advocacy work includes:

  • Representation in the Four Yearly Review of Modern Awards. Major cases include:
    • Penalty rates case
    • Work value claim
    • Annual leave provisions
    • Pharmacy Industry Award provisions
    • Plain language drafting
    • Representation at Australian Chamber of Commerce and Industry committees
  • Representation at the Council of Small Business of Australia
  • Submissions to government on issues such as the Paid Parental Leave Amendment Bill
  • Working with unions and statutory bodies (such as the Fair Work Ombudsman) with a view to resolving workplace issues
  • Small business national advocacy activities.

Additional fee-based services

The Guild also provides additional fee-based services for members including:

  • Workplace relations audits
  • Mediation/conciliation (e.g. before the Fair Work Commission)
  • Representation at industrial disputes
  • Development and implementation of enterprise agreements
  • Information sessions in human resources and employment relations matters
  • Complex calculations of wages and/or leave
  • Drafting and/or reviewing complex written documents such as termination, redundancy or performance management documents, or workplace policies.

The value of membership

A number of recent cases highlight the need for members to obtain expert advice in the area of workplace relations.

Examples of the value of Guild membership:

  • Pharmacy employee claimed underpayment of $52,000. The Guild fully investigated and did its own calculations and established the actual entitlement was $3,500
  • Statutory agency informed a Guild member they faced a fine of $40,000 for discrimination. The Guild assisted the member with their response. There was no further action nor was there a fine.

A range of useful resources and valuable information for members can be accessed in this section of the website.  If you can’t find what you need quickly and easily, however, please visit our Contact page to find out how to get in touch with someone from your local Branch who can help you.

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Page last updated 24 March 2017