QLD S100 HIV Co-Payment Program
The QLD s100 HIV Patient Co-Payment Program provides reimbursement of eligible patient co-payments for Section 100 HIV antiretroviral therapy dispensed through Queensland community pharmacies. The program is administered by The Pharmacy Guild of Australia on behalf of Queensland Health.
The Queensland initiative is limited to eligible Section 100 HIV antiretroviral therapy medicines. The co-payment waiver applies to medicines used for the treatment of people living with HIV and does not extend to HIV medications prescribed for HIV-negative patients for the purpose of PrEP (Pre-Exposure Prophylaxis). Eligible Queensland pharmacies can claim reimbursement for waived patient co-payments and receive associated service fees through the Pharmacy Payment Portal.
To be eligible, patients must:
- Receive treatment through a Queensland public hospital, sexual health clinic, authorised Queensland community prescriber, or an approved interstate specialist where the Queensland resident lives in a border area.
- Have a valid prescription for eligible Section 100 HIV antiretroviral medicines.
- Complete and sign the QLD HIV Patient Consent Form before dispensing occurs.
The Queensland s100 HIV Patient Co-Payment Waiver Initiative applies only to s100 Highly Specialised Drugs Program (Community Access) drugs for HIV antiretroviral therapy.
The co-payment waiver is only for HIV antiretroviral medication for the treatment of people with HIV.
It does not extend to HIV medication for HIV-negative people for the purpose of PrEP.
Claiming
To submit s100 co-payment claims and receive re-imbursement from Queensland Health, Section 90 approved QLD community pharmacies must create a user account to access to the online claiming portal.
Claims will either be submitted by uploading the QLD s100 HSD Claim Template (maximum of 100 claims) or by entering the dispensing details directly into the online claiming portal (maximum of 10 claims).
Payments
In addition to the cost of the co-payment for eligible patients, pharmacies are paid a service fee for the work associated with submitting claims on behalf of patients.
The fees are $2.23 (incl GST) for each co-payment claimed and a one-off monthly administration fee of $13.42 (incl GST) for the first claim made each month.
Program Resources
New to the Program? Program resources covers the information you need to get started.
- Pharmacy Payment Portal
- Getting Started
- Portal User Guide
- Claim Template
Pharmacy Payment Portal
The Pharmacy Payment Portal enables participating pharmacies to:
- Submit claims individually
- Submit claims via Bulk Upload
- Save claims as drafts
- Track claim status throughout assessment
- Respond to returned claims
- Download payment documentation and RCTIs
- Manage pharmacy and user account information
- Communicate directly with the program team via the Support and Messages features.
Access Portal
Getting Started
- Navigate to the Portal.
- Select Sign In / Register.
- Do you have an existing login to QSPP?
- If yes, you must use that account, payment portal shares identity credentials
- If no, create a new account or sign in using an existing account.
- Verify your identity using the one-time code sent to your email address.
Portal User Guide
Download the Pharmacy Payment Portal User Guide for complete instructions on:
- Account setup
- Pharmacy administration
- Single claim submission
- Bulk upload claims
- Claim corrections and resubmissions
- Payments and RCTI downloads
Download User Guide
Claim Template
The Pharmacy Payment Portal provides a streamlined claims process, allowing pharmacies to submit individual claims or bulk uploads, save and manage draft applications, track claim status, respond to returned claims, and download RCTI documentation following payment.
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Page last updated on: 09 September 2026