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Increased community pharmacy services will take pressure off GPs

8 October 2025

All health professionals should be empowered to work to the full extent of their training skills and experience to provide efficient healthcare services for our communities and reduce the pressure on overburdened GP’s.

The Pharmacy Guild of Australia is calling for health bodies to ‘back each other’ to deliver a more efficient, responsive and patient directed health system as the RACGP releases its latest Health of the Nation report.

“Other primary healthcare providers such as pharmacists and nurses are here to help. We all want the same thing – to help our patients” said Professor Trent Twomey, National President Pharmacy Guild of Australia. “We can achieve more if we are all empowered to work to the full extent of our skills, training and experience.”

“Many pharmacists, like me, have already gone back to University to complete a post-graduate qualification to be able to treat every day health conditions like ear infections and uncomplicated UTIs, prescribe hormonal contraception or manage long term conditions like asthma and high blood pressure.” Twomey continued.

ABS figures show 28% of patients reported waiting longer than they thought was acceptable to get a GP appointment. Every consultation in a community pharmacy frees up GP appointments and prevents hospital presentations. The Guild’s ambition is for 80 per cent of pharmacists to be offering additional services in 80 per cent of pharmacies by 2035. External modelling shows this would save 6.5mn GP consultations and more than 52,000 emergency department hours each year.

“We all want to remove inefficiency in the system. That’s why community pharmacies are stepping up. Early intervention by frontline healthcare professionals reduces complications and takes pressure off other parts of the health system, which then enables GPs and hospitals to focus on more complex or urgent cases.

“Unlocking efficiencies across the healthcare system is essential. Safe treatment for everyday and long-term health conditions in local community pharmacies is cost effective and efficient. For patients it means accessible care and being able to see a trained, trusted healthcare provider quickly.”

There are over 6000 community pharmacies in Australia, open earlier longer and later than GP surgeries. Most Australians live within 2.5km of a community pharmacy and in over 300 towns a community pharmacy is the only frontline healthcare provider.

Media Contacts

Hazel Gidley

0429 827 830

media@guild.org.au

Page last updated on: 08 October 2025
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