Pharmacy Assistant Training

Pharmacy Assistant Training

Investing in the development of your team provides them with career pathways, increases engagement and improves sales, customer satisfaction and health outcomes.Pharmacy assistants are exposed to a wide variety of tasks that include working with customers with specialised health and well-being needs as well as personal care and grooming requirements. The role of the pharmacy assistant draws on a combination of skills and knowledge spanning customer service, marketing, dispensing, administration and business management.

Dispensary assistant

The dispensary assistant undertakes an essential role in the dispensing of prescription medicines to the community. Under the direct supervision of the pharmacist the dispensary assistants assists in the selection, processing and labeling of the prescription medicine.

To support this important role Guild Training has developed a range of specialised courses to ensure that dispensary assistants around Australia have the skills and knowledge to work with the pharmacist in dispensing these important medicines.

SIR20116 - CERTIFICATE II IN COMMUNITY PHARMACY

Provides a foundation in customer service and the retail skills and entry-level health knowledge needed to work as part of a community pharmacy team.

SIR30116 - CERTIFICATE III IN COMMUNITY PHARMACY

Designed to update and expand product and health knowledge, advance customer service and provide specialised skills in key areas of pharmacy practice.

SIR40116 - CERTIFICATE IV IN COMMUNITY PHARMACY

Develops the management skills needed to coordinate pharmacy operations and lead staff, as well as providing specialised, advanced skills across key pharmacy areas.

DISPENSARY ASSISTANT COURSES

Targeted training for pharmacy assistants who only require dispensary units.

SIRCIND002 - SUPPORT THE SUPPLY OF PHARMACY MEDICINES AND PHARMACIST ONLY MEDICINES

This unit of competency, commonly referred to as S2/S3, is required to obtain Quality Care Pharmacy Program (QCPP) accreditation.

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Page last updated on: 19 December 2023