Introduction to Pharmacy will provide you with the skills and knowledge required to provide  assistance to customers and to work as part of a pharmacy team. On completion you should have an understanding of the requirements and boundaries of the pharmacy assistant job role and identify when to refer to a senior staff member or pharmacist.

This course has been structured to provide you with this knowledge, as well as a range of retail operational tasks and customer service skills.

Typical functions within the community pharmacy industry for those who complete this training include:

Responding to questions and advising customers on general products sold in a pharmacy
Referring customers to more senior pharmacy assistants or a pharmacist when necessary
Operating within the legislative framework, regulation and protocols that apply to community pharmacy

Upon successful completion of all assessment and work experience components, you will be issued with a Nationally Recognised Statement of Attainment in SIR20116 Certificate II in Community Pharmacy for eight (8) units of competency.

Introduction to Pharmacy $1295

This fee is payable in installments. Please read the Pre-Enrolment Information for a fee break down.