Introduction to Pharmacy will provide you with the skills and knowledge required to provide assistance to customers and to work as part of a pharmacy team. On completion you should have an understanding of the requirements and boundaries of the pharmacy assistant job role and identify when to refer to a senior staff member or pharmacist.
This course has been structured to provide you with this knowledge, as well as a range of retail operational tasks and customer service skills.
Typical functions within the community pharmacy industry for those who complete this training include:
Responding to questions and advising customers on general products sold in a pharmacy Referring customers to more senior pharmacy assistants or a pharmacist when necessary Operating within the legislative framework, regulation and protocols that apply to community pharmacy
Upon successful completion of all assessment and work experience components, you will be issued with a Nationally Recognised Statement of Attainment in SIR20116 Certificate II in Community Pharmacy for eight (8) units of competency.
This fee is payable in installments. Please read the Pre-Enrolment Information for a fee break down.
Day Course –6.5 weeks
Contact Hours: Monday - Friday
Week 1 – 5 Classroom based training
Week 6 – Work experience
Week 7 – Flexible study time and Graduation
Monday 23rd of October – Friday 8st of December 2017
(minimum student enrolments required)
Units of Study
SIRCCS001 Interact with pharmacy customers
SIRCIND001 Work effectively in a community pharmacy SIRXSLS002 Follow point of sale procedures SIRXIND002 Organise and maintain the store environment SIRXSLS001 Sell to the retail customer SIRRINV001 Receive and handle stock
Your acceptance in this course will be determined after your attendance at an information session. Please contact Guild Training on 8304 8300 or firstname.lastname@example.org to reserve your place in the next information session.