The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

For more information, please email

For Members

If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.

Current approved surveys

Survey Approval NumberConducted ByConducted ForPeriod of ApprovalMethodGeographical AreasPurpose
587The Nielsen CompanyGold Cross Products & ServicesOngoingOnlineNationalYour Pharmacy Matters (endorsed by Gold Cross Products and Services).
833The Pharmacy Guild of AustraliaThe Pharmacy Guild of AustraliaOngoingEmailNationalEvaluate satisfaction with the customer experience index.
855Orima ResearchThe Pharmacy Guild 1 November 2017 - TBCFocus groups and online surveysNational Community Pharmacy 2025.
867Monash UniversityMonash University1 February 2019 - 31 March 2019OnlineNationalTo gain knowledge, attitude and practices of general practitioners and community pharmacies towards antimicrobial stewardship in Australia.
868University of TasmaniaUniversity of Tasmania18 February - 30 June 2019OnlineNationalTo determine the views of pharmacists on indication-enriched dispensing labels and the factors that affect label enrichment.
869Healthcare Management AdvisorsHealthcare Management Advisors8 April 2019 - 30 June 2019OnlineNationalTo determine the views of pharmacists to inform the Implementation Review of the Pharmacy Trial Program funded under the Sixth Community Pharmacy Agreement.

For Organisations

Access to Guild members can be facilitated by the Guild via our branches and their newsletters to members and social media channels with the strength and credibility of our brand. Working with the Guild provides mutual benefit as our members trust us to work in their best interests, which expands the potential survey pool for well conducted research.

Page last updated 09 July 2019