Survey Approvals

The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

For more information, please email Guild.Nat@guild.org.au

For Members

If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.

Current approved surveys

Survey Approval Number Conducted By Conducted For Period of Approval Method Geographical Areas Purpose
587 The Nielsen Company Gold Cross Products & Services Ongoing Online National Your Pharmacy Matters (endorsed by Gold Cross Products and Services).
833 The Pharmacy Guild of Australia The Pharmacy Guild of Australia Ongoing Email National Evaluate satisfaction with the customer experience index.
870Department of HealthDepartment of Health30 July 2019 - 31 December 2019OnlineNationalThe Australian Government Department of Health is undertaking a public consultation in relation to products subsidised under the NDSS.
872Universities of Sydney and CanberraUniversities of Sydney and Canberra12 September 2019 - 30 September 2019OnlineNationalTo better understand the factors that impact on medication storage problems, especially when medicines require strict environmental storage conditions, such as cold chain requirements. The survey will also seek to understand your experience in dealing with cold chain breaches.

For Organisations

Access to Guild members can be facilitated by the Guild via our branches and their newsletters to members and social media channels with the strength and credibility of our brand. Working with the Guild provides mutual benefit as our members trust us to work in their best interests, which expands the potential survey pool for well conducted research.

Page last updated 16 September 2019