Survey Approvals

The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

For more information, please email

For Members

If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.

Current approved surveys

Survey Approval Number Conducted By Conducted For Period of Approval Method Geographical Areas Purpose
587 The Nielsen Company Gold Cross Products & Services Ongoing Online National Your Pharmacy Matters (endorsed by Gold Cross Products and Services).
833 The Pharmacy Guild of Australia The Pharmacy Guild of Australia Ongoing Email National Evaluate satisfaction with the customer experience index.
870Department of HealthDepartment of Health30 July 2019 - 31 December 2019OnlineNationalThe Australian Government Department of Health is undertaking a public consultation in relation to products subsidised under the NDSS.
871University of NewcastleUinversity of Newcastle10 September 2019 - 31 December 2019OnlineNationalTo examine the role of pharmacists, and to obtain experiences and perceptions of the management of IBD patients.
873Programs Policy abd Regulations TeamPharmacy Guild of Australia8 October 2019 - 30 November 2019OnlineNationalTo seek input and ideas from rural members into potential themes and topics for discussion at next year's APP2020 Rural Pharmacy Forum.
874Curtin UniversityCurtin University14 October 2019 - 31 December 2019OnlineWestern AustraliaEvaluate the types and doses of medications used to manage comorbid psychiatric disorders in children and adolescents on the autism spectrum in Western Australia.
875Griffith UniversityGriffith University1 - 30 November 2019OnlineQueenslandTo gain further insights into the provision of harm minimisation services in Queensland community pharmacies and will inform the development of resources for the provision of these services.

For Organisations

Access to Guild members can be facilitated by the Guild via our branches and their newsletters to members and social media channels with the strength and credibility of our brand. Working with the Guild provides mutual benefit as our members trust us to work in their best interests, which expands the potential survey pool for well conducted research.

Page last updated 07 November 2019