Survey Approvals

The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

For more information, please email

For Members

A researcher who has been granted Guild endorsement should supply the survey certificate number when making contact to request participation of members. If the researcher fails to do so, members are advised to request this number from the researcher before agreeing to participate. All Guild endorsed survey certificate numbers are published below. If however, members require further clarifications on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat or the State and Territory Branches before participating.

Current approved surveys

Survey Approval Number Conducted By Conducted For Period of Approval Method Geographical Areas Purpose
587 The Nielsen Company Gold Cross Products & Services Ongoing Online National Your Pharmacy Matters (endorsed by Gold Cross Products and Services).
833 The Pharmacy Guild of Australia The Pharmacy Guild of Australia Ongoing Email National Evaluate satisfaction with the customer experience index.
877 The Centre of Research Excellence in Women’s Sexual and Reproductive Health in Primary Care Department of General Practice, Monash University 15 August 2020 - 15 November 2020 Postal Questionnaire National Examine community pharmacists' knowledge, attitudes and practices regarding the provision of comprehensivecontraceptive counselling; Determine enablers and barriers to the provision of contraceptive counselling within community pharmacies.

For Organisations

Access to Guild members can be facilitated by the Guild via our branches and their newsletters to members and social media channels with the strength and credibility of our brand. Working with the Guild provides mutual benefit as our members trust us to work in their best interests, which expands the potential survey pool for well conducted research.

Page last updated on: 28 July 2020