The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.
Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.
The following is a summary of the Ratings used by the Guild.
Guild initiated surveys
If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.
Survey Approval Number
Period of Approval
|The Nielsen Company|
Gold Cross Products & Services
Your Pharmacy Matters (endorsed by Gold Cross Products and Services)
|833||Quality Care Pharmacy Program||The Pharmacy Guild of Australia||AAA||Ongoing||National||Evaluate satisfaction with the customer experience index|
University – School of Pharmacy
|Curtin University – School of Pharmacy||A1||1 March 2017 – 30 September 2017||Postal||Western Australia||Determination of the prevalence and factors influencing the provision of enhanced and extended professional services by pharmacists in Western Australia.|