Survey Approvals

The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

The following is a summary of the Ratings used by the Guild.




Guild initiated surveys

A1Academic studies

Commercial/market surveys,
name of sponsor published


Commercial/market surveys,
name of sponsor known but not published


Commercial/market surveys,
marginal relevance to community pharmacy

If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.

Current approved surveys

Survey Approval Number

Conducted By

Conducted For

Survey Rating

Period of Approval


Geographical Areas



The Nielsen Company

Gold Cross Products & Services





Your Pharmacy Matters (endorsed by Gold Cross Products and Services)

833Quality Care Pharmacy ProgramThe Pharmacy Guild of AustraliaAAAOngoingEmailNationalEvaluate satisfaction with the customer experience index
University – School of Pharmacy
Curtin University – School of PharmacyA11 March 2017 – 30 September 2017PostalWestern AustraliaDetermination of the prevalence and factors influencing the provision of enhanced and extended professional services by pharmacists in Western Australia.
853University of South AustraliaUniversity of South AustraliaA11 August 2017 - 30 September 2017OnlineNationalAscertain the perceptions around the relative safety and efficacy of over-the-counter analgesics held by Pharmacy staff across Australia

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Page last updated 05 September 2017