Survey Approvals

The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

For more information, please email

For Members

If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.

Current approved surveys

Survey Approval NumberConducted ByConducted ForPeriod of ApprovalMethodGeographical AreasPurpose
587The Nielsen CompanyGold Cross Products & ServicesOngoingOnlineNationalYour Pharmacy Matters (endorsed by Gold Cross Products and Services).
833The Pharmacy Guild of AustraliaThe Pharmacy Guild of AustraliaOngoingEmailNationalEvaluate satisfaction with the customer experience index.
855Orima ResearchThe Pharmacy Guild 1 November 2017 - TBCFocus groups and online surveysNational Community Pharmacy 2025.
857James Cook UniversityJames Cook University1 March 2018 - 31 December 2018Postal Survey and Focus GroupsNationalAscertain the knowledge, attitudes and practices of Australian pharmacists towards pharmaceutical public health.
858University of CanberraUniversity of Canberra15 March 2018 - 31 December 2018OnlineNationalTo determine existing LALS management by pharmacists in Australia.
859University of CanberraUniversity of Canberra23 January 2018 - 31 December 2018OnlineNationalInvestigate the current implementation and utilisation of the MedsCheck programs.
862Pharmacy Guild of Australia - NSW BranchPharmacy Guild of Australia - NSW Branch5 June 218 - 31 December 2018OnlineNationalHighlight the impact of Upscheduling.
863The Pharmacy Guild of AustraliaThe Pharmacy Guild of Australia6 July 2018 - 31 December 2018OnlineNationalTo support a member servicing conversation and identify priority support needs, with a solution then provided and support services delivered by the state branch.
864The Pharmacy Guild of AustraliaThe Pharmacy Guild of Australia24 September 2018 - 12 October 2018OnlineNationalTo gain a better understanding of members knowledge of the requirements under the Fair Work Act 2009 and the Pharmacy Industry Award 2010.
865University of CanberraUniversity of Canberra1 October 2018 - 31 December 2018OnlineNationalTo identify enablers/ barriers of pharmacists (mainly community pharmacists) utilisation of My Health Record.
866Griffith UniversityGriffith University29 October 2018 - 31 December 2018OnlineNationalTo illuminate a more detailed understanding of how the codeine schedule changes have affected pharmacy practice, prescribing, consumer behaviour and financial performance.

For Organisations

In support of our goals, the Pharmacy Guild of Australia can facilitate access to our members and their employees through our significant database of pharmacy owners, pharmacists, and pharmacy assistants. By informing and working with us, Guild members can be assured that we have reviewed the survey, and any benefits to themselves and to industry.

Access to Guild members can be facilitated by the Guild via branch newsletters to members and social media channels with the strength and credibility of our brand. Working with the Guild provides mutual benefit as our members trust us to work in their best interests, which expands the potential survey pool for well conducted research.

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Page last updated 30 October 2018