Survey Approvals

The Pharmacy Guild of Australia has in place a vetting process for proposed industry surveys and studies which involve community pharmacists and pharmacy staff. Many field research operators may seek to collect and use information for purposes not necessarily in the interest of those surveyed. It is therefore desirable that the credentials and objectives of the researchers be clearly ascertained beforehand. The Guild can do this more readily than individual members.

Each survey is approved for a limited time-frame – most for one month. In the case of long-standing/periodic surveys, approval is reviewed annually.

The following is a summary of the Ratings used by the Guild.




Guild initiated surveys

A1Academic studies

Commercial/market surveys,
name of sponsor published


Commercial/market surveys,
name of sponsor known but not published


Commercial/market surveys,
marginal relevance to community pharmacy

If members require clarification on any surveys, questionnaires conducted by companies, individuals or market research groups, they are encouraged to contact the National Secretariat of the Guild or the State and Territory Branches before participating.

Current approved surveys

Survey Approval NumberConducted ByConducted ForSurvey RatingPeriod of ApprovalMethodGeographical AreasPurpose
855Orima ResearchThe Pharmacy Guild of AustraliaAAA1 November  - TBCFocus groups and online surveysNational Community Pharmacy 2025
587The Nielsen CompanyGold Cross Products & ServicesAAAOngoingOnlineNationalYour Pharmacy Matters (endorsed by Gold Cross Products and Services)
833Quality Care Pharmacy ProgramThe Pharmacy Guild of AustraliaAAAOngoingEmailNationalEvaluate satisfaction with the customer experience index
857James Cook UniversityJames Cook UniversityA11 March  - 31 December 2018Postal Survey and Focus GroupsNationalAscertain the knowledge, attitudes and practices of Australian pharmacists towards pharmaceutical public health.

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Page last updated 16 January 2018