Queensland Industrial Relations Services

Guild members and their authorised representatives have access to accurate, prompt, practical and industry-specific industrial relations advice, information and support, helping you to:

  • Operate with confidence and from a position of knowledge by providing information and advice in relation to employer/employee rights, obligations and entitlements.
  • Protect and enhance your pharmacy’s interests and reputation by avoiding non-compliance and reducing the burden, stress, costs and inefficiencies associated with being unnecessarily reactive.
  • Stay up-to-date and informed on rapidly changing and often complex legislation and Government directions. Your IR experts summarise legislative changes, stay ahead of fast-paced industry changes and provide members with industry-specific, clear and practical information and actions.
Practical resources and templates:
  • Immediate access to wage sheets detailing wage rates and any changes under the Pharmacy Industry Award 2020.
  • Accurate and ready-to-use templates including employment contracts, letters, policies and procedures.
  • All essential documents in one location including the Pharmacy Industry Award 2020, National Employment Standards, Fair Work Ombudsman Information statements, plus current and future public holiday information.
  • COVID-19 workplace health and safety guides, posters and information.
Timely and accessible information, advice and education sessions:
  • Our IR experts are available by telephone and email and promptly respond to queries.
  • IR/HR News and Info and IR/HR Newsflash emails provide updates and summarised information, direct to your inbox.
  • IR/HR webinars and face-to-face education sessions cover complex employment topics in detail and provide members with the opportunity to confidentially ask questions and share tips with fellow community pharmacy employers*.
Representation and support services:
  • Representation at Fair Work Commission conciliation conferences**.
  • Additional industrial relations and human resource services are available on a competitive fee-for-service basis. As part of our consultancy service, we can review documents and provide tailored documents and training.
For more information please contact:
Queensland Industrial Relations Manager, Tina Scrine


07 3831 3788

* Complimentary if the member contacted the Guild first and followed IR advice.
** Some face-to-face education may incur a registration fee.

The Guild makes no representation or warranty as to the reliability, accuracy or completeness of the information contained in this website or that the website will be uninterrupted or error free. You should not act on the basis of anything contained in this website and must make your own assessment of it and rely on it wholly at your own risk. We will in no way be liable to you or anyone else for any loss or damage, however caused (including through negligence) which may be directly or indirectly suffered in connection with the use of this Website.

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Page last updated on: 06 February 2024