The Business Support Team

Your Business Support Team provide practical tools and comprehensive advice that streamlines day-to-day operations and enables you to grow your pharmacy business while allowing you the time to focus on providing quality health care to your patients.
The experienced team can provide assistance with:

  • The COVID-19 vaccine rollout and ongoing coronavirus pandemic support.
  • Guild Corporate Health opportunities e.g. the Corporate Vaccination Program.
  • New opportunities for pharmacists to practice at full-scope e.g. the Queensland Urinary Tract Infection Pilot Program (UTIPP-Q).
  • Implementing professional services in-store using Guild member-only resources such as the 7CPA Calculator and the Opportunity Analysis tool.
  • ePrescriptions
  • Confidently transitioning from QCPP to Quality Care 2020 and maintaining your accreditation.
  • Understanding the outcomes of the 7CPA and maximizing on the new opportunities available.
  • Legislative and practice enquires including ePrescriptions, active ingredient prescribing, the Australian Immunisation Register requirements and much more.
  • Regular industry updates so you can stay up to date.

Services provided by the Business Support Team are complimentary and exclusive to Guild members. Contact your Business Support Team on:

07 3831 3788    E:

Meet the Team

Andrew Harman

Business Support Manager

M: 0437 677 611

Andrew’s experience stems from Rockhampton, the Sunshine Coast, Gold Coast and Logan. Andrew has developed specialised knowledge through his years of pharmacy ownership. With hands-on experience in dispensary and dose administration aid automation, Andrew understands the importance of efficient and effective workflows in a practice setting. Andrew believes that business success is built on robust business strategies authenticated by performance analysis.
Qualifications: B.Pharm

Jill Power

Business Support Officer

M: 0429 005 999

Jill has over 15 years’ experience in pharmacy after having spent many years in the retail sector. Her operational roles have developed her strong customer focus and her passion for personal engagement. Jill enjoys assisting members with implementing community pharmacy agreement programs, and the suite of business development tools available to their pharmacies.
Qualifications: Cert IV TAE, Cert IV Community Pharmacy

Kelly Danvers

Business Support Officer

M: 0407 956 644

Starting as a pharmacy assistant in 1999, Kelly has gained extensive experience across all areas of community pharmacy. As a retail manager for eight years, Kelly was responsible for all aspects of managing a pharmacy including staff recruitment and management, customer service, retail and dispensary operations as well as improving financial performance. With qualifications including a Certificate III in Community Pharmacy and Certificate IV in Retail Management, Kelly has developed a keen interest in training and professional development of pharmacy staff.
Qualifications: Cert IV Community Pharmacy, Cert IV Frontline Management

Sinem Tulpar

Business Support and Programs Officer

M: 0408 544 317

Sinem has a diverse background in customer service and program management and has applied these skills to community pharmacy since 2017. She has a passion for continuous development at a business and personal level and is focused on helping members improve their business. Sinem supports pharmacies with optimising their pharmacy program potential and take advantage of the Pharmacy Guild’s business development tools. She is also involved in the management of the PNSP, UTIPPQ, and Corporate Vaccinations programs.
Qualifications: Certificate II in Community Pharmacy, and a Certificate III in Customer Engagement

Yolande Earl

Business Support Officer

M: 0448 058 892

Yolande is an experienced pharmacy manager, who has had a diverse range of roles in the pharmacy and health industry for over 20 years. Her ambition is to work with and support pharmacies to achieve their goals and best health outcomes for their communities, utilising her experience and business development skills. She has a strong interest in training, mentoring and professional development.
Qualifications: Certificate IV Community Pharmacy, Certificate IV Frontline Management and Certificate IV TAE

For more information, please contact:
The Business Support Team


07 3831 3788

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Page last updated on: 15 December 2021