To ensure that a framework is developed and maintained for Quality Accreditation purposes at the National Secretariat of the Pharmacy Guild of Australia. The Guild is committed to overseeing and implementing practices that meet its business needs and the requirements of all of relevant standards and quality management systems, such as:
This policy covers the implementation and maintenance of the Quality Program, as well as any information produced for the oversight and as a result of the Quality Program and provides the overarching framework for the Quality Program at the Guild.
The Pharmacy Guild of Australia (the Guild) exists to service the needs of proprietors of independent community pharmacies. The National Secretariat of the Guild has made a commitment to develop policies and practices that enhance its capacity to achieve its mission. In so doing, the Guild is committed to the Quality Program (QP) that defines our policies, systems and practices.
The Guild will ensure the QP is subject to constant review and improvement. While based on the requirements of ISO 9001:2015, additional standards, as noted above, are built into the Guild’s internal audit plan. The overall Quality framework and program represents the needs of the Guild’s business practices, and has been developed around the objective of representing the needs of independent community pharmacists, as well as complying with a standard.
The objectives of the Guild are encapsulated in the Mission, Vision and Strategic Plan, and the mechanisms to administer and give effect to these objectives are achieved through the Guild’s Constitution and Quality Program.
The Guild’s primary purpose is to deliver compelling member value by:
This policy describes Clause 5.2.1 Establishing the quality policy of ISO9001:2015 Quality Management Systems as it pertains to the National Secretariat of the Pharmacy Guild of Australia. This policy also gives effect to Guild Strategic Priority Be well governed and high performing: Maintain best practice workplace and governance frameworks.
Endorsement of the Quality Policy
Chief Operating Officer
Authorisation of the Quality Policy
Accept the reports of the Quality Manager, periodic review of the QP
Overall responsibility for the Quality Program
Ensure processes are developed, implemented and maintained within the QP
Monitors any employee representations matters (such as WHS, EEO) which may affect the QP
Reports to the National Secretariat Executive Team meeting on all matters relating to the functioning of the QP
Oversee and maintain the Quality Program
Support the responsibilities of the Quality Manager and Quality Champions
Support the Quality Manager in the administration and functioning of the QP
Implementation, maintenance and review of the Quality Program
Champion the QP within their Groups
Develop, update and maintain policies and procedures as required
Conduct internal audits
Identification of improvements
Maintain the technology to support the Guild Quality Program
Senior Communication Officer
Maintain current version of this Policy on Guild website
Understand and apply the Quality Policy