Meet the Membership Team

Sonia Moss - Membership Services Manager

Cert IV TAE | DipLshipMgt | DipBusMgt | B.Bus(HumRMgt)

Mob: 0472 872 082 | Email: sonia.moss@nsw.guild.org.au

Sonia’s career in Community Pharmacy spans more than thirty years, during which she has gained extensive experience across a wide range of roles within the pharmacy environment.

Since joining the Guild in 2012, Sonia has been dedicated to fostering strong, collaborative relationships with stakeholders and colleagues.

In her current role as Membership Services Manager, Sonia leads a committed team responsible for all aspects of membership, including acquisition, retention, and the delivery of professional services such as full scope of practice and Quality Care Pharmacy Program (QCPP) support.

Sonia holds a Bachelor of Business, specialising in Human Resource Management, complemented by numerous professional qualifications that underpin her career in community pharmacy. She is deeply committed to supporting community pharmacies and takes great pride in mentoring her team, creating an environment where they can learn, develop, and thrive.

Michelle Lovett - Membership Officer

Mob: 0472 835 731 | Email: michelle.lovett@nsw.guild.org.au

Michelle joined the Guild fourteen years ago, bringing with her extensive experience gained from working across a variety of roles within the pharmacy sector.

In her current role as Membership Officer, Michelle is dedicated to supporting community pharmacies with all aspects of their membership needs. She also enjoys assisting members in implementing Community Pharmacy Agreement programs, full scope of practice services and business development tools to enhance their operations.

As the team champion for Quality Care Pharmacy Program (QCPP) support, Michelle takes a genuine interest in our members, working closely to understand their business needs and provide tailored assistance.

Jane Rennie - Membership Officer

Cert IV TAE | Cert III Community Pharmacy

Mob: 0472 831 808 | Email: jane.rennie@nsw.guild.org.au

Jane brings extensive experience from her time as a community pharmacy manager before joining the Guild ten years ago. Her passion for community pharmacy is evident in her work, particularly through her involvement in the Customer Experience Index (CEI) program, where she helps pharmacies leverage customer feedback to achieve their business goals.

Jane also thrives on the challenge of guiding pharmacies through their Quality Care Pharmacy Program (QCPP) assessments, ensuring compliance and quality standards are met. She is committed to driving the effectiveness of all Guild programs, including initiatives that support full scope of practice by providing tools, enabling members to gain maximum benefit and strengthen their businesses.

Humira Rahimzada – Membership Officer

Cert IV in Community Pharmacy

Mob: 0475 473 348 | Email: humira.rahimzada@nsw.guild.org.au

Humira is the newest Membership Officer, joining the Guild in 2023. Humira is a certified dispensary technician with over 10 years of experience in both the clinical aspect of compounding pharmacy and the professional service side of community pharmacy.

Throughout Humira’s career, she has worked with banners such as Terry White Chemmart and Priceline Pharmacy, to maintain pharmacy management operations by focusing on customer growth and building sustainable relationships.

Humira's passion is personal development, where she has completed Cert IV in Community Pharmacy and currently studying to complete her Bachelor of Science.

Humira's versatile experience has allowed her to provide business solutions and advice for pharmacy owners and she is passionate and driven to support our member proprietors with implementing more professional services.

In addition, our Membership Officers are supported administratively by a wonderful cohort of team coordinators who work seamlessly to ensure the smooth delivery of all membership needs.

Please contact our membership team on (02) 9467 7120 or email membership@nsw.guild.org.au.
Please note our office hours are Monday - Friday, 9am - 5pm.

Page last updated on: 25 December 2025