COVID-19 Rapid Test Concessional Access Program

If you have access to GuildCare, the new ProjectCOVID module will be added to your GuildCare subscription automatically..

If you do not have access to GuildCare i.e. you have no ProjectSTOP and/or Guild Corporate Vaccinations access, please visit https://ng.guildcare.com.au/projectcovid, click the blue 'I am NOT a GuildCare Subscriber' button and complete the 'Non-GuildCare User Access Request Form'.

Your PPA Service Provider ID can be found in the 'Update Details' section of your pharmacy’s PPA Portal account page. More information on how to find this is available here.

Your PPA Services Provider ID is a pharmacy specific 4-6 digit integer (numbers only). Example: 123456

• This is NOT your PPA API Key
• This is NOT your PBS Approval number
• This is NOT your ProjectStop number
• This is NOT an individual’s PPA identifier

Your QCPP ID is up to a 4-digit number (NOT the same as your Guild ID / Guild membership number) and can be found via:

• The QCPP Customer Portal (portal.qcpp.com)
• Your QCPP Certificate or Accreditation Schedule
• Official correspondence from QCPP

If your QCPP ID is less than 4-digits, please add zero(s) before your QCPP ID when activating ProjectCOVID.

If you intend on seeking an exemption to the requirement to be accredited, please email the Pharmacy Programs Administrator at support@ppaonline.com.au or phone 1800 951 285 (9am to 8pm AET) Monday to Friday.

To activate ProjecCOVID in GuildCare:

• Log in to GuildCare
• Click the 'ProjectCOVID' button
• Enter your PPA Service Provider ID and QCPP ID

For more information (including a demo of the product) please visit the ProjectCOVID Resource Centre.

ProjectCOVID will have reporting functionality available from Friday 4 February with data available from the commencement of the program (24 January). More information on how to use this will be provided when the functionality is released.

The Find A Pharmacy website is where the community can learn more about community pharmacy services, including healthcare services like the Urinary Tract Infection Pharmacy Pilot, COVID-19 vaccinations and the CRTCA program. It’s important that your pharmacy details remain up-to-date to support the community, and in some cases help to minimise phone calls.

Consumers can also sign-up for monthly community pharmacy updates that your Queensland branch distributes, promoting the valuable services that you offer.

You can update your Find A Pharmacy business listing by logging in to your myGuild account (please refer to the myGuild section below for more information).

Once you are logged in to myGuild, you can follow these simple steps or watch the instructional video below to update your pharmacy information.

The Find A Pharmacy website is updated every 12 hours, once at 11:00am and again at 11:00pm AEDST.

Any changes or updates you make to your Find a Pharmacy business listing via myGuild will be reflected on the site at these times.

The Guild has developed the following member-only social tiles and A4 posters that you can use on your online business pages or in-store to update your patients on your RAT stock availability:

• Social Tile: Rapid Antigen Tests IN STOCK
• A4 Poster: Rapid Antigen Tests IN STOCK
• Social Tile: Rapid Antigen Tests SOLD OUT
• A4 Poster: Rapid Antigen Tests SOLD OUT

Guild proprietor members can use myGuild to access all Guild member-only resources, information, templates and tools. It can also be used to update your pharmacy information, such as trading hours and pharmacy services, which is connected to your business listing on the Find A Pharmacy website.

While Guild member-only resources can only be accessed by Guild members, the 'Pharmacy Details' section of the site, which is connected to your Find A Pharmacy business listing, can be accessed by both members and non-Guild members.

myGuild Usernames

If you know you have a myGuild account but you are unsure of your username, please email membership@qldguild.org.au or call 13 GUILD.

myGuild Passwords

The Guild does not keep your password saved in our system. To reset your myGuild password, please visit the 'Forgotten Password' page. You will need your myGuild username to reset your password.

A password reset link will be sent to your personal email address - please ensure that we have the correct email address for you prior to submitting your request (the site will display the email address where the reset link will be sent). If the email address needs to be changed, please email membership@qldguild.org.au.

Guild Proprietor Members

All Guild proprietor members have automatic access to myGuild. If you have not yet activated your myGuild account, please email membership@qldguild.org.au and a myGuild Activation Link will be sent to you by email.

Pharmacy Staff of Guild Member Pharmacies

To create myGuild accounts for pharmacy staff, please complete the myGuild Permissions Form and return by email. Upon receipt, authorised pharmacy staff will be sent a myGuild Activation Link.

Non-Guild Members

If you / your pharmacy is not a member of the Guild, you can still obtain limited access to myGuild to update your pharmacy information for the purposes of your business listing on the Find A Pharmacy website (you will be unable to access Guild member-only resources). To request access, please complete the online myGuild Access Request Form.

To update your pharmacy details, please follow these simple steps or watch the instructional video below.

Yes, Non-Guild members and their pharmacy staff can still obtain limited access to myGuild and update your pharmacy information for the purposes of your business listing on the Find A Pharmacy website (you will be unable to access Guild member-only resources).

To request access to myGuild as a non-Guild member, please complete the online myGuild Access Request Form.

Yes, you can provide the patient with two kits containing single tests to make up the minimum two RATS required per transaction under the CRTCA Program. The single tests must however be provided to the patient in their original retail packaging that the pharmacy received them in. Please note you will only receive one AHI fee of $4.30 for the transaction.

No. As per the Therapeutic Goods Administration (TGA), all supply must occur in the original retail packaging as received by the pharmacy. It is not allowed under the Therapeutic Goods Act 1989 for a pharmacy to repackage and on-sell tests. For more information see FAQ called 'Can I repackage or re-label COVID-19 self[1]tests?' on the TGA’s website available here.

No. In accordance with the CRTCA Program rules, Residential Aged Care Facilities (RACF) have access to testing under applicable State and Territory arrangements. If an eligible concession card holder residing in an RACF, or their carer/family, presents to a Participating Community Pharmacy and meets the criteria to access RATs outlined in these program rules, supply may occur if able. However, RACFs or their representatives cannot collect on-behalf of residents. A supply must not occur unless the resident, or their carer/family, who is an eligible concession card holder presents themselves to the Participating Community Pharmacy.