Is your pharmacy COVID-Safe?

Access Fully-Funded Infection Control Training for Your Pharmacy

Prepare your staff now and prevent the spread of infection with fully-funded Infection Control training

The Pharmacy Guild of Australia, in conjunction with iCollege, is offering fully-funded infection control training to pharmacies and their staff.

With the relaxation of Western Australia's hard borders as of Saturday 14 November, it is critical for pharmacies to undertake Infection Control training to ensure their workplace is COVID-19 safe.

The WA Branch Business Support Team is also on-hand to provide further support and assistance to Guild member pharmacies and their staff.

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Enrolment & Training Guidance

This Infection Control Training is recommended for both pharmacists and pharmacy assistants. The course involves a mixture of online learning, practical video assessments and on-the-job workplace assessments.

Before you start your enrolment, please be aware that you will need the following:

  • Driver’s Licence or Proof of Age with address
  • Medicare Card
  • Contract or Letter of Employment (see template below if needed)
  • USI (Unique Student Identifier) number – link is provided on the enrolment page
The WA Branch has developed a number of resources to help you enrol and complete the training, which can be found below.

As part of your training, you will need to submit videos demonstrating the knowledge you have gained through the online learning. Six practical video demonstrations are required to be submitted for assessment in a number of areas, including: hand hygiene, donning and doffing PPE and cleaning a spill.

For each practical assessment we have listed the equipment you will need, the steps you need to follow and a video demonstration. Please see each section below for your in-depth guide on completing each video submission.

When enrolling in the course

  • Login to your GuildEd account
  • Select HLTSS00065 - Infection control Skill Set for the Retail Industry
  • Choose the Pharmacy Guild option
  • Allow 1-2 business days after registering to obtain access to the training
  • When entering personal information type the information into each field (avoid using the pre-filled information from your browser)
  • You will need to provide and have on hand a copy of your:
    • Driver's licence or Proof of Age with address
    • Medicare card
    • Contract or letter of employment (template letters are available below)
    • USI number (Unique Student Identifier) – Link provided on enrolment page

Once enrolled all course requirements must be completed within 30 days.

  • Choose the Pharmacy Guild option

Pharmacies can access this free Infection Control training via:

Face-to-face workshop locations:

  • Sero Institute, Osborne Park
  • Sero Institute, Maylands
  • Arranged premises in Balcatta
  • Arranged premises in Baldivis
  • Training room arrangement in Bunbury at the ECU grounds

iCollege/Sero can also arrange for the training to be attended at local facilities to the local pharmacies at no additional cost.

Tips for Video Submissions

  • The maximum file size that can be uploaded is 128MB
    • The video resolution can be adjusted on smart phones/tablets/laptops via the settings app (the lowest picture resolution is recommended)
    • Smart phone videos can be transferred directly to the computer via USB
      • Open “Photos” program on computer and select “Import”
  • Videos can be split into 2 or 3 parts to help keep the files smaller (3 files per video submission can be uploaded)
  • Ensure videos are named as stated in the Video Submission Instructions document:
    • HLTINFPRAC21
    • HLTINFPRAC22
    • HLTINFPRAC23
    • HLTINFPRAC24
    • HLTINFPRAC25
    • HLTINFPRAC26

Video 2.1 HLTINFPRAC21 - Checking hands for wounds, applying a waterproof dressing

Duration: 1-2 minutes long

Environment: Located next to first aid kit

Items required:

  • Container with detergent and water mixture
  • Red marker
  • Alcohol Based Hand sanitiser (ABH)/soap
  • First aid kit
  • Waterproof band-aid
  • Cloth
  • Disinfectant
  • Bin

Step-by-step instructions:

  1. Put a red cross on index finger to illustrate a cut
  2. Check hands for wounds and show a cut was located
  3. Clean hands with ABH/soap or use swab on the cut
  4. Apply waterproof band-aid
  5. Wash hands with ABH/soap using correct technique
  6. Put on disposable gloves
  7. Wipe down the area and first aid kit with detergent and water
  8. Spray disinfectant onto paper towel OR use Pine O Clean disinfecting wipes to wipe down the first aid kit and surrounding areas
  9. Dispose of disinfectant paper towel/wipe in the bin
  10. Remove gloves using correct technique
  11. Dispose of gloves in the bin
  12. Wash hands with ABH/soap using correct technique

Watch the example video

Video 2.2 HLTINFPRAC22 - Hand hygiene using soap and water

Duration: 1-2 minutes long

Environment: Sink with running water

Items required:

  • Bin
  • Paper towel
  • Liquid soap

Step-by-step instructions:

  1. Turn on the tap
  2. Wet hands and leave water running
  3. Apply soap
  4. Wash hands for appropriate length of time 20-40 seconds using correct technique
  5. Dry hands with paper towel
  6. Use the same paper towel to turn off faucet
  7. Throw paper towel into a bin

Watch the example video

Video 2.3 HLTINFPRAC23 - Respiratory hygiene - Coughing/sneezing into a tissue and into elbow

Duration: 2-3 minutes long

Items required:

  • Tissue
  • Alcohol Based Hand Sanitiser (ABH)
  • Bin

Step-by-step instructions:

  1. Cough/sneeze into a tissue
  2. Throw tissue into a bin
  3. Wash hands with ABH using correct technique
  4. Cough/sneeze into your elbow
  5. Wash hands with ABH using correct technique

Watch the example video

Video 2.4 HLTINFPRAC24 - Donning (putting on) PPE appropriate to clean a spill

Duration: 1-2 minutes long

  • Complete just prior to completing 2.5 and 2.6 videos.
  • Setup the room for videos 2.5 and 2.6 prior to filming this assessment.

Environment:

  • Table (at least 1.2 x 1.2) covered by a tablecloth (cloth or plastic, at least 1.8 x 1.8, if using plastic handle as you would cloth)
  • Container of sputum emptied onto the middle of the tablecloth

Items required:

  • Alcohol Based Hand sanitiser (ABH)
  • Disposable face mask
  • Disposable apron (bin bag)
  • Goggles/safety glasses
  • Disposable gloves

Step-by-step instructions:

  1. Wash hands with ABH using correct technique
  2. Put disposable apron on using correct technique
  3. Put disposable mask on using correct technique
  4. Put goggles on using correct technique
  5. Put disposable gloves on using correct technique
  6. (Leave PPE on for next video)

How to make a disposable bin bag apron

  1. Cut off the bottom of a bin bag
  2. Fully unfold the bin bag
  3. Fold the bin bag in half, lengthwise
  4. Cut along the blue lines (as indicated in the image above) to produce:
    1. Neckline
    2. 2 x Neck Tie
    3. Apron Tie

Watch the example video

Video 2.5 HLTINFPRAC25 - Cleaning a spill

Duration: 7-8 minutes

Environment:

  • Table (at least 1.2 x 1.2) covered by a tablecloth (cloth or plastic, at least 1.8 x 1.8, if using plastic handle as you would cloth)
  • Container of sputum emptied onto the middle of the tablecloth

Items Required:

  • Appropriate PPE as donned for video 2.4 above
  • Simulated sputum - 1/4 cup of rolled oats and 1/2 cup water - put onto tablecloth
  • Portable barrier (spare bin, empty box, wet floor sign)
    • Signage – “Caution Keep Clear” sign attached to a portable barrier
  • Bin signed as “Clinical Waste”
    • Signage – “Clinical Waste” sign (to be stuck onto the bin)
  • Paper towels
  • Chux for cleaning table with detergent
  • Detergent (dishwashing liquid)
  • Disinfectant Solution - Pine O Clean
  • Disinfectant wipes - Pine O Clean wipes for cleaning table
  • Leak proof bag / black garbage bag: For dirty tablecloth
  • 2x mops or change mop head between detergent and disinfectant
  • 2 x mop buckets - 1 for detergent and 1 for disinfectant
    • 1 Bucket filled with water and detergent
    • 1 Bucket filled with water and disinfectant
  • 1x Plastic container
    • Filled with water and detergent

Step-by-step instructions:

  1. Use paper towel to pick up bulk of sputum and place in the Clinical Waste Bin
  2. Bundle up tablecloth by folding corners up into the middle
  3. Put tablecloth into the Leak proof bag / black garbage bag, tie up and put aside
  4. Clean table with using container of detergent solution andchux
  5. Throw chux into clinical waste bin
  6. Clean table with Pine O Clean disinfectant wipes
  7. Throw wipes into clinical waste bin
  8. Show that detergent is in 1st mop bucket and mop under and around table
  9. Show that disinfectant / Pine O Clean is in 2nd bucket
  10. Use a different mop or mop head to disinfect under and around the table

Watch the example video

Video 2.6 HLTINFPRAC26 - Doffing (removing) PPE

Duration: 2-3 minutes

Items Required:

  • Bin labelled as “Clinical Waste”
  • Container labelled as "Contaminated PPE to be cleaned"
  • Alcohol Based hand sanitiser (ABH)

Step-by-step instructions:

  1. Remove gloves using correct technique and place in clinical waste bin
  2. Remove goggles and place in container for disinfecting
  3. Remove apron using correct technique and place in clinical waste bin
    1. Grab from the middle of the inside, fold sides inwards and roll up
  4. Remove mask using correct technique and place in clinical waste bin
  5. Clean hands with ABH using correct technique

Watch the example video

Resources and Templates

Enrolment Guidance icon

Enrolment Guidance

Useful tips for course completion

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Enrolment Guidance icon

Download the guidance document

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Pharmacist letter icon

Pharmacist letter

Confirm your training eligibility using this employment confirmation template

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Pharmacist letter icon

Download this statement of service letter template to confirm your eligibility to access training

Download

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Pharmacy assistant letter icon

Pharmacy assistant letter

Confirm your training eligibility using this employment confirmation template

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Pharmacy assistant letter icon

Download this statement of service letter template to confirm your pharmacy assistants' eligibility for training

Download

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Page last updated on: 13 November 2020